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ShoreTel Inc. Offers Managed Services Program

ShoreTel Inc. Offers Managed Services Program

ShoreTel Inc. has unveiled its Managed Services Program, which lets organizations cover the costs of their telecommunications services through monthly payments. The ShoreTel Managed Services Program requires no down payment and customers can finance a combination of items including equipment, installation, maintenance, software, network assessment, training and support, the company said. These costs are fixed […]

Jamcracker Network to Offer Smart Online Platform

Jamcracker Network to Offer Smart Online Platform

Smart Online Inc.s OneBizSM platform of private-label small business applications will be available for resale through the Jamcracker Services Delivery Network (JSDN) beginning in the third quarter, the companies said. JSDN allows service providers, resellers and vendors to deliver on-demand services to businesses and consumers. Jamcracker will offer SOneBizSM through its global services-delivery network to […]

Palm to Sell 25 Percent Stake

Palm to Sell 25 Percent Stake

Palm Inc. said Monday it will sell a 25 percent stake to private equity firm Elevation Partners for $325 million and name former Apple Inc. executive Jon Rubinstein as chairman. The deal calls for the company to pay $9 per share, or about $940 million, in a special distribution to shareholders. The company said funds […]

Whaleback Systems Adds Partners

Whaleback Systems Adds Partners

Whaleback Systems said Monday that Tel-Net Systems Inc., Just Results Inc. and Fusion ConneX LLC have joined its partner program The comprehensive channel program is for interconnect VARs, network integrators and IT services companies to accelerate the distribution of Whalebacks CrystalBlue Voice Service. Tel-Net Systems, Just Results Inc. and Fusion ConneX are each telecommunications services […]

Jamcracker Makes Managed Service Pitch

Jamcracker Makes Managed Service Pitch

Some skeptics left Jamcracker for dead during the dot-com implosion. That may have been a mistake. In recent months, Jamcracker has re-invented itself as an on-demand services company. And a new relationship with XO Communications could bolster Jamcracker’s push into the hosted applications market for small business customers. Together, Jamcracker and XO Communications plan to […]

Mitel, Inter-Tel Join Forces

Mitel, Inter-Tel Join Forces

Mitels Perry McDonald Mitel Networks Corp.s planned acquisition of Inter-Tel Inc. would give both companies the needed scale to break through the noise in the crowded IP communications market, offering their channel partners a broader product backed by a vendor with a better long-term competitive stance. The combination of Mitel and Inter-Tel has the potential […]

Divine Intervention: Jim Butler

Divine Intervention: Jim Butler

Like most telecom agents, Jim Butler has decades of industry experience and sales success, including nine years as a top salesman with a regional long-distance company in Southern California along with serving as a founding member of the Agent Alliance. And like most entrepreneurs, he works long hours as founder and president of agency TeleCHOICE […]

Platinum Uproots Trinsic Ops

Platinum Uproots Trinsic Ops

Platinum Equity Group has been battening down the hatches at Florida-based Trinsic Inc., the bankrupt CLEC it bought at the end of March. Michael Rogers, the channel manager, was laid off in mid-April and CEO Trey Davis has been told he wont be part of the new company. At press time, he still was working […]

Whitacre Hands Over AT&T Reins

Whitacre Hands Over AT&T Reins

Ed Whitacre, one of the most influential and polarizing figures in telecom history, planned to retire from his post as AT&T Inc.s chairman and CEO in early June. The 65-year-old spent nearly two decades at the helm of SBC Communications Inc., a once poorly regarded regional Bell that Whitacre has transformed into a powerhouse. Ed […]

Sprint Cutbacks Reach Channel

Sprint Cutbacks Reach Channel

Under mounting pressure from Wall Street, Sprint Nextel Corp. is making changes at the corporate level cutting management layers and de-emphasizing legacy services that are trickling down to the indirect channel program, including trimming the rolls of its Business Solutions Partner Program back to only 50 master agents. Steve Rowley, formerly vice president for Sprint […]

Agent Alliance Elects New Board

Agent Alliance Elects New Board

Comtels Ben Humphreys is the new alliance chairman. The Agent Alliance, a buying consortium and professional association of agents, elected new officers and expanded its executive board for 2007-2008. At its March 4 meeting, concurrent with the Channel Partners Conference & Expo, the group elected Ben Humphreys, president and CEO of Comtel Communications, as its […]

TelePacific Honors Top Agents

TelePacific Honors Top Agents

From left, Dick Jalkut, Rick Dellar, Ken Bisnoff and Michael McKenney. Intelisys Dellar and McKenney accept the award for being TelePacifics highest-grossing master agency. CEO Dick Jalkut asks everyone to raise a glass in honor of TelePacifics top agents. TelePacifics Ken Bisnoff and Sandler Partners Joyce Breckenridge are in foreground. California-based CLEC TelePacific Communications recently […]

ODP vs. Browser

ODP vs. Browser

THERES A DILEMMA faced by mobile operators, their wireless dealers and, ultimately, their customers: Long-distance is essentially free, and competitive pressures are driving the rest of voice revenue toward zero margins even as the mobile network infrastructure demands another round of multibillion-dollar investment. When margins suffer, everyone suffers. Thats why reducing churn, making data plans […]

New Products: On the Airwaves

New Products: On the Airwaves

Ateksoft Upgrades WebCamera Plus Software Ateksoft Co. has introduced WebCamera Plus version 1.05, the newest edition of its software that turns any PDA or smartphone into a webcam. The latest release includes more languages; provides autostart from desktop capture applications for ActiveSync connections; and has an improved user interface and a reworked webcam driver. WebCamera […]

WHAT’S NEW

GlobalTouch Offers Private-Label Prepaid VoIP VoIP provider GlobalTouch Telecom Inc. unveiled a hosted, prepaid VoIP platform, offering MSO, carrier, PTT, reseller and ISP customers a private-labeled turnkey application with built-in scalability. Features include call forwarding, three-way calling, caller ID, call waiting and instant voice mail to e-mail. There also is a real-time billing engine, Web-based […]

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Upcoming Events

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Channel Partners Europe

June 14, 2022 - June 15, 2022

MSP Summit

September 13, 2022 - September 16, 2022

Galleries

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Partners Speak to Microsoft’s Rodney Clark Departure and New Requirements Controversy

May 18, 2022

The CF List: 2022’s 20 Top SD-WAN Providers You Should Know

May 18, 2022

Marketing All-Stars Share Their Focus for 2022 and Beyond

May 18, 2022

Industry Perspectives

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A Sneak Peek at the 2022 BrightCloud Threat Report

May 17, 2022

Build Customers for Life with CX and Lifecycle Selling

May 16, 2022

Voice Analytics Are a Must-Have as Companies Evolve COVID-Rushed Tech

May 12, 2022

Webinars

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Simplifying SaaS Security for MSPs

April 27, 2022

How to Supercharge The Network to Support Your IT Superhero Moves

May 3, 2022

The 2022 MSP Challenge: Scale Service Delivery Despite the Talent Gap

April 21, 2022

White Papers

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The New Bottom Line: How MSPs Can Meet the Healthcare Crisis While Evolving Their Businesses

April 19, 2022

How to build a Security Operations Center (on a budget)

April 4, 2022

The AT&T Cybersecurity Incident Response Toolkit

April 4, 2022

Twitter

.@threatx_inc rolls out first partner program. #APIprotection dlvr.it/SQd3Pd https://t.co/X6cvbgpijr

May 18, 2022

Our MSPs weigh in on @Microsoft's Rodney Clark’s sudden exit, and the shakeups and challenges the new NCE program h… twitter.com/i/web/status/1…

May 18, 2022

[email protected] now reaches 177 countries — 80 more regions for the channel to target. And #AWS has a new #publicsector… twitter.com/i/web/status/1…

May 18, 2022

Our CMO roundtable series concludes with members’ predictions on what their primary focus will be in the months ahe… twitter.com/i/web/status/1…

May 18, 2022

“@IngramMicroInc's role is to be the enabler of an ecosystem,” @SahooSanj said at the company's cloud summit.… twitter.com/i/web/status/1…

May 18, 2022

Take a sneak peak at BrightCloud's 2022 Threat Report. #Channel Partners #CyberThreats @Webroot… twitter.com/i/web/status/1…

May 18, 2022

#GoogleCloudSummit unveils new solutions for #zerotrust, supply chain security. @googlecloud dlvr.it/SQZ2By https://t.co/37buEDQ030

May 18, 2022

.@Veeam CEO @anandeswaran is gunning for outsized share of data protection market at #veeamOn2022… twitter.com/i/web/status/1…

May 18, 2022