NICE, Cognizant Team Up to Transform Digital Customer Experience

The collaboration offers opportunities in CX, WFM and digital transformation.

January 30, 2023

Hackers Use Legitimate RMM Software to Steal from Federal Employees

Attacks on RMMs have caused "insurmountable" losses for SMBs.

January 27, 2023

The Gately Report: Cybersecurity M&A, Investment Likely to Cool Somewhat in 2023

Meantime, the FBI prevented more than $130 million in ransom payments to the Hive ransomware group.

January 27, 2023

Two Key Channel Leaders Out at HPE: Interim Replacement Named

Distribution leader Simon Ewington will replace the departed in a newly created role.

January 24, 2023

Fixed Wireless the Star of Verizon Broadband in Q4 Earnings

CEO Hans Vestberg said Verizon will take a more "prudent" approach to what types of wireline business it accepts.

January 24, 2023

Elliott Management Buys Stake in Salesforce to Help ‘Realize the Value’

Elliott has pushed for divestments and cost reductions at portfolio companies like EMC, Juniper Networks and ATT.

January 23, 2023

Cloud Jobs: Tech Sector Layoffs Hit Amazon Web Services, Microsoft Azure

The once seemingly untouchable cloud sector is suffering job losses, right along with everyone else.

January 21, 2023

T-Mobile Hack: Response to Theft of 37 Million Customers’ Data ‘Not Good Enough’

This is the latest of numerous T-Mobile data breaches.

January 20, 2023

The Gately Report: SentinelOne Channel Partners Getting New Specializations, More in Months Ahead

Also, thousands of PayPal users' accounts have been accessed through credential stuffing attacks.

January 20, 2023

The CF List: 2023’s 20 Top CPaaS Providers You Should Know

CPaaS remains a large and lucrative market that will continue to grow through 2023.

January 19, 2023

Logically Appoints 20-Year Cybersecurity Veteran as CEO

He contributed to double-digit revenue growth for the company.

January 19, 2023

Cisco: No Fixes for Small Business Router Vulnerabilities

The affected small business routers are still widely used.

January 17, 2023

Microsoft Announces ChatGPT Feature Through Azure OpenAI Service

This greatly enhances the natural language processing and understanding capabilities of Azure-based systems.

January 17, 2023

December Slowdown Curbs Channel Q4 Revenue Growth

Poor revenue growth in December is blamed on underperformance in the personal systems sector.

January 17, 2023

Coffee with Craig and James Episode 117: Cato Networks, Video Killed the Podcast Stars

In the podcast's video debut, Frank Rauch talks to Craig and James about joining the Cato Networks team.

January 14, 2023

Intel Launches 4th Gen Xeon Scalable Processors for Data Centers, Cloud

Intel hopes to stem share loss after several delays in launching the new CPUs.

January 13, 2023

Windstream Enterprise, AWS Team to Strengthen Virtual Meeting Experience

Windstream Enterprise turned to Amazon to make video streaming and sharing simple to implement and cost effective.

January 11, 2023

Verizon’s New Digital Solutions for the Virtual Contact Center Bolster CX Interactions

They can be bundled together or sold separately to help with a customer's full digital journey.

January 11, 2023

Broadvoice Intros Cloud Contact Center Solution for North American Market

The low-code CCaaS platform is easy to use and affordable, the company said.

January 11, 2023

Cloud Software Group to Revamp, Unify Partner Programs, Starting with Citrix

Citrix layoff news is dominating the headlines, but the new head of CSG's global channels says its commercial...

January 11, 2023