The desktop, both in the office and the home office, is changing rapidly, with virtualization at the forefront.
Now that Microsoft has ported the communications and messaging features of Skype for Business Online to Teams, the company is adding the ability to record and transcribe conferences and is extending it to specific industries.
One year after its release of Teams, Microsoft is demonstrating extended PBX call routing and control features, and voice control of audio and video conference meetings with Cortana, as the company moves swiftly to migrate Office 365’s Skype for Business to its chat-based collaboration platform.
An upgrade to the BlueJeans Network online meeting service includes a new UI with improved audio and video quality, support for Amazon’s Alexa for Business and Microsoft Teams, and streaming via Workplace by Facebook.
Kaseya Virtual System Administrator (VSA) delivers the fastest, most reliable remote management solution in the industry. IT professionals can access and manage computers from anywhere at near instantaneous connect times with extraordinary reliability, even over high latency networks. The VSA web-based, integrated IT management platform delivers a complete, fast and secure live remote control solution, even behind firewalls or when connecting from machines at home.
While Virtual Desktop Infrastructure (VDI) is not a new concept, very few managed service providers (MSPs) have figured out how to harness VDI to their advantage. But when implemented the right way, VDI offers numerous advantages to both the MSP and end-customers, from reduced costs to enhanced user experience. In addition, MSPs can turn the desktop management experience into a profitable product line.