From the Industry

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The Coming Crackdowns: Why 2019 will be a Banner Year for Data Privacy

As each year draws to a close, Webroot conducts an unofficial poll of threat analysts, legal experts and industry veterans about their predictions for the coming year. This year’s responses ran the gamut from terrifying (a state-sponsored cyberattack on the critical infrastructure of another sovereign nation) to the hopeful (the establishment of a regulatory authority […]

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Know Thyself: Which Type of MSP Are You?

Not all MSPs are created equal: There is a range of scale, scope and capabilities among the thousands of providers hanging out a shingle and managing IT services. From “two guys in a garage” to multisite operations with dozens of top-tier clients, MSPs come in all shapes and sizes–with highly varied backstories and client rosters. […]

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Predictions for 2019: Cybersecurity, Specialization and Overcoming Objections

It was no surprise that cybersecurity and industry consolidation continued to be hot topics for the IT channel in 2018. Looking into the future, I don’t expect much to change in this regard. But, how channel partners adapt to and address these challenges could make all the difference when it comes to driving success. There […]

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4 Efficiency Hacks MSPs Should Try

If you’re like many businesses, the strong economic climate is bringing you all kinds of growth opportunities and new business. However, with unemployment rates right around 4 percent, a lot of great people are already happily working. Bringing on new staff isn’t always as simple as posting a few ads in the local classifieds or on […]

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Selling BCDR: Let Stats Do the Talking

As a service provider, you know SMBs, and thus many of your clients, need a business continuity disaster recovery (BCDR) solution. Their very survival depends on it. The trick is to get them to understand that the lack of a robust, proven BCDR solution puts their company at risk, and that they may be only […]

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Ranking the Year’s Top Threats (So Far) with the Webroot Threat Report Mid-Year Update

Each year, Webroot publishes an addendum to its annual threat report where we parse data from January through June to see what insights we’re able to glean from the first half of the year. This approach provides us with a head start on piecing together cyber storylines from across the web and helps our threat […]

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As Cyber and Physical Worlds Blur, How Will Your Company Seize the New Day?

Virtual and augmented reality, advanced voice recognition and other technology innovations that are even more cutting edge are starting to revolutionize how we work and open new business opportunities for visionary companies. In the not-too-distant future, the lines between our physical and virtual worlds will fade away, said futurist Sophie Hackford, CEO of 1715 Labs, […]

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How to Talk About Cloud Managed Networking to Non-Technical End Users

If you’re a small VAR targeting SMBs with a networking-as-a-service offering, you’ll likely be selling to end users with a limited understanding of the technology involved. You will need to speak in terms that make business sense to that customer. To do this, your pitch should incorporate three broad elements that help your messaging land […]

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Do You Need an MSSP?

During the past few years, the number of data breaches reported has grown substantially. Your CEO has been paying attention and–suddenly–your IT department has a budget for security and compliance. You remember taking a course on cybersecurity in 2003, but, other than that, you’re not sure you have the chops to take on a full security […]

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SD-Branch Solutions Are Optimizing SMB Network Management and Security

In 2018, branch office Wide Area Network (WAN) technology has been increasingly moving toward software-defined networking for many reasons: agility, scalability, resiliency and, above all, cost-effectiveness. The Rise of SD-Branch Solutions Typically, a managed IT service provider has deployed multiple Customer-Premise Equipment (CPE) devices–router, next-gen firewall, Wi-Fi access points and cellular failover modems–to run a […]

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How to Add Services Profitably to Your Business

Selling services isn’t always top of mind with resellers, but it can be a great way to achieve higher margins and modernize your go-to-market approach, not to mention an excellent source of ongoing revenue. “The best advice we offer our reseller partners is to make sure to attach services to every piece of hardware they […]

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Small But Growing Fast? Scalable Cloud ERP Systems Are Built Just For You

It can be hard to keep up when your business is growing quickly. And when we say keep up, we mean with everything: new vendor relationships, product and service enhancements, an increased number of customer issues, new hires, C-suite requests for timely financial and operational reports … you name it. The trouble is, focusing on […]

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Three Industries That Can’t Survive Without Business Continuity

Healthcare, legal and agricultural farming are three industries acutely vulnerable to failure when business continuity is absent from their IT failure contingency planning.