Author

Buffy Naylor

Buffy Naylor is managing editor of Channel Futures. Prior to joining Informa (then VIRGO) in 2008, she was an award-winning copywriter and editor, then senior manager of corporate communications for an international leisure travel corporation and, before that, in charge of creative development and copywriting for a boutique marketing and public relations agency.

Recent articles by Buffy Naylor

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Three crowns

Channel Futures and Channel Partners Ready Trio of Powerhouse Summits

A Triple Crown of in-person events for MSPs and agents alike.

Beyond Pride

‘Beyond Pride,’ a Free DE&I Webinar on Workplace Culture for LGBTQ+

Allies and awareness are key to helping LGBTQ+ employees feel safe.

Track progress

Equity Index from Mathison Helps Businesses Accelerate DE&I Progress

The hiring and retention platform is an all-in-one tool for developing and tracking DE&I strategies.

2022 MSP 501 Regional Rankings: APAC

It’s the seventh and final day of the 2022 MSP 501 Regional Rankings. Check out the rankings for APAC.

2022 NextGen 101 Rankings: Download the Complete List

These MSPs represent the future of the technology channel and IT industry.

2022 MSP 501 Regional Rankings: North America, Day 3, Part 1 – East North Central States

It’s Day 3, Part 1 of the MSP 501 Regional Rankings. Check out the rankings of the West North Central states.

Disability and increased earnings

Boosting the Bottom Line: Six Benefits of Disability Inclusion

Disability inclusion can improve productivity and profitability by accessing untapped labor pools and target markets.

AI Cgarbot

The Future of CX: Turning Notifications into Conversations

Discerning customers and advances in AI are driving tech-powered conversations and the future of CX.

Celebrating Disability Pride Month

Disability Pride Month Turns a Spotlight on Inclusive Strategies

Inclusion often requires innovation. We take a look at how Cisco does it.

Data integration

Data Integration and the Digital Experience Platform Evolution

Data management is key to turning random touch points into a better customer experience.

Employee Resource Group

Exertis Forms ERGs to Promote Inclusivity, Support Employees

The ERGs are for women, people from ethnic minorities and LBGTQIA+ communities.

2022 Channel Futures MSP 501: Download the Complete List

See who made our prestigious list this year, all in one place.

Diverse hands on LGBTQ flag

During Pride Month 2022, We Learned About a Lot More Than LGBTQ+

June 2022 was a master class in the importance of DE&I — for everyone.

2022 Channel Futures NextGen 101 Winners, Part 2: #50-#1

These are the top 50 companies in the Channel Futures NextGen 101 for 2022.

2022 Channel Futures NextGen 101 Winners, Part 1: #101-#51

These are some of the hottest next-generation IT service providers in the industry.

Steve Ichinaga_LGBTQ Award

Hyve Solutions Exec Honored by California Legislative LGBTQ Caucus

He was one of 10 individuals recognized this past Monday during ceremonies that took place during Assembly and Senate sessions.

Super MSP

The Era of the Super MSP Is Here

An emerging trend for 2022 has been a new kind of player: the “super MSP.”

Juneteenth banner

It’s Juneteenth. Show of Hands: Who Knows What That Means?

Many are enjoying today’s federal holiday. Most probably have no idea how it came to be.

Lights camera action

Lights, Camera, Action: Creating Valuable Marketing Videos

From personalized video follow-ups with prospects to educating customers about tech solutions, video is your friend in sales.

2022 Channel Futures MSP 501 Winners, Day 3, Part 2: #250-#201

It’s Day 3, Part 2 of the big unveiling. Who made the list?

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