Seven Managed Services Blog Entries I Didn't Have Time to Write: Sept. 25

Another week of travel is over. Amy Katz (my business partner) and I spent much of the week in Boston at meetings. Great conversations. But my inbox is filled with news tips and chatter that I haven't had a chance to cover yet. So, here are the seven managed services blog entries I didn’t have time to write for the week ending Sept. 25.

7. Accounting for More Profits? The Utility Company, which has managed services franchises across North America, has launched the Connected Office for Accounting program. According to The Utility Company, the offering provides small accounting firms (under 30 employees) with a single point of contact to deliver and manage technology, communications and accounting, tax and practice management software.

Sounds intriguing, especially since some MSPs are taking similar approaches in other verticals -- such as a the legal vertical.

6. JoomConnect: Imagine linking a PSA system to a Web/content management system. It's coming Sept. 28. I hope to blog about it today or on Sept. 28. In the meantime, watch this site.

5. The Managed Services Mid-Market: Lots of buzz here from a range of players. Watch for some information to surface around Monday, Sept. 28.

4. Reflect on This: The SMB Technology Network (SMBTN, which represents several hundred VARs and Resellers) has selected Reflexion Networks as a preferred partner for email security, archiving, discovery and business continuity. This is an ongoing trend, involving MSP user groups and peer groups working more closely with specific vendors or standardizing on specific products to generate economies of scale.

3. The PSA-SaaS Debate: Autotask has always positioned itself as a pure SaaS model. In recent months, ConnectWise has increasingly focused on hosted solutions and now mentions SaaS in the first line of a Sept. 15 press release. Frankly, I didn't have the time or energy to moderate another Autotask vs. ConnectWise (er, ConnectWise vs. Autotask?) debate because of travel this week. It's a great discussion, though. To the best of my knowledge, Autotask has always been SaaS. ConnectWise is increasingly focusing on SaaS.

Oh... and just to make things extra interesting, Kaseya is launching its SaaS cloud in October, and I hear it will include some limited ticketing functions. I'm not saying Kaseya is getting into the PSA market. But it seems everyone is trying to one-up each other in the cloud....

2. SMB Nation Fall: The conference starts Oct. 2 in Las Vegas. I'll be there. If you'd like to potentially meet send me email (joe [at] Also, watch our channel Twitter feeds ( and for MeetUps/TweetUps at SMB Nation. The first 20 people who show up for the TweetUp get a round of drinks, care of Nine Lives Media Inc. (MSPmentor's owner).

1. It's A Done Deal: Somebody that works closely with VARs and MSPs has made a rather noteworthy acquisition. A lot of people know about the deal -- it's the elephant in the room, according to seven voicemails I've received. I hope the gag order is lifted soon...

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