7. Gamification’s Role in Security Training
If managed service providers (MSPs) could figure out how in the world to teach users once and for all how to exhibit responsible online behavior, the managed security space might look far different.
We’ve long reported on the ineffectiveness of advanced security solutions in the face of users clicking on unverified links or opening mystery attachments, but user training only seems to be effective up to a point. Many security vendors and providers have turned to gamification to try and make security lessons stick in the minds of users, but it’s one thing to make lessons fun and engaging, and quite another matter to ensure they translate to day-to-day processes.
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