Channel Futures Releases the 2018 MSP 501 Report

In-depth analysis of the managed services industry based on the world's largest survey of MSPs, the MSP 501.

This summer, we released the 2018 Channel Futures MSP 501 Worldwide Rankings of the top MSPs around the globe. Winners were chosen based upon self-reported financial information such as annual revenue, recurring revenue, growth in supported devices and users and growth in staff size, among many others. Today we are proud to present the full MSP 501 Report, and in-depth analysis of the MSP sector based upon  the 2018 survey results.

This year, the third year running of using our new methodology that weights different revenue streams depending on their long-term profitability and strategic focus, we are able to release historical trends associated with the managed services industry. We also took a deep dive into results by company size and by peer group membership to create a report that paints a picture of the fast-moving, high-stakes MSP space.

Collectively, the companies that comprise this year’s 501 amassed more than $14.56 billion in revenue, a 7.1 percent increase over what they reported for last year ($14.48 billion). That includes a total of $2.95 billion in managed services recurring revenue, which rose 8 percent from their reported figures for fiscal year 2016 ($2.79 billion). A deeper dive into how that revenue is spread among growth opportunities, differs by company size and diverges between those applicants that made the 501 and those that did not show where MSPs are struggling, where they’re excelling and where they’re missing the boat.

Areas of examination from the 2018 report include:

  1. Target markets and verticals
  2. The Internet of Things (IoT) opportunity
  3. Hiring trends
  4. Most-leveraged cloud services
  5. Pricing structures
  6. Peer group membership
  7. The changing nature of resale
  8. Managed security
  9. Industry consolidation

Register here to access the full report.

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