Ultimate Guide to As A Service: How to Retain Customers
Retaining customers is vital to your company, so it’s important to remember that a quiet customer doesn’t equal a happy customer. Many people, when satisfied, don’t feel the need to contract the company…however, there are some who will quietly write you off without expressing their complaints or seeking help. If a customer hasn’t heard from you in a while, they may question if they really need your services.
Make sure your customers are renewing a contract by implementing as-a-service techniques. This whitepaper is the ultimate guide to as-a-service and retaining customers.
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