Telephony/UC/Collaboration

Highlights

Close-up of call center agent

Vonage Contact Center Gets Video, AI Enhancements

You'll be surprised to learn how many people now prefer to connect on video.

Cloud on mobile devices

AT&T Adds Mobile Cloud PBX to RingCentral-Powered Collaboration Solution

The carrier has been partnering with RingCentral around unified communication for several years.

View of globe from space

8×8 Joins Microsoft as Westcon Partner to Spur International Growth

The partnership starts in the United Kingdom and Ireland this month.

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Cloud AI

IBM Think: AI, Hybrid Cloud Tech Advances You Might Have Missed

You heard about the PartnerWorld efforts. But did you get the skinny on these tech announcements?

hospital hallway

ScanSource Partners Get New Solutions, Resources for Health Care Customers

Partner feedback was instrumental in formulating the new solutions.

Welcome stick figures

Another Telarus Alum Joins Scott Forbush at Upstack

In the meantime, Telarus continues to bulk up its field resources.

handshake

NWN Acquires Carousel Industries, Creating Business Communications Giant

The acquisition comes on the heels of a record 24 months for NWN.

New Services to Cash In On: Microsoft, AT&T, Comcast, N-Able, More

SD-WAN and UCaaS have emerged as key areas of IT/telecom convergence in the channel.

Digital transformation

Digital Transformation: The Long-Term Revenue Opportunity

During the pandemic, temporary solutions were sufficient for a while. Now there’s ongoing opportunity for the channel.

Announcing with a megaphone

intY Taps Zoom, 8×8, Masergy for Master Agent Business Debut in UK&I

ScanSource business intY launches a master agent business with eight vendors.

CPaaS

IDC Names Sizzling Twilio, Vonage Market Leaders in CPaaS

The CPaaS industry emerged from a turbulent 2020 in excellent shape.

shanghai china smart city

8×8 Expands Global Reach with China Mobile Partnership

It is the industry’s first cloud phone and contact center solution for multinational organizations in China.

cloud partnership

RingCentral Lands Verizon Partnership, Reports Rising Partner Earnings

The companies will launch a co-branded UCaaS offering.

Help Wanted

Tech Industry Employment Bucks April’s Lower-than-Expected Job Numbers

There’s now been a five-month streak of steady growth, says CompTIA.

Deadline

Top 20 News Stories in April: Verizon, IBM Spinoff, Frontier, Proofpoint

You’re responsible for our rankings, so see what was No. 1.

HP EliteOne 800 G8 27 All-in-One PC

HP Commercial PC Chief: ‘The Desktop is a Very, Very Valid Solution’

HP will ship a refreshed line of business desktops, including a new all-in-one.

Twenty, 20

The CF List: 20 Top SD-WAN Providers You Should Know

Did your company or one you work closely with make our list this year?

Michael Dell at Dell Tech World Virtual feature

Dell Technologies World: The Best of Michael Dell’s Keynote

“We prevented a complete societal economic meltdown; that isn’t hyperbole,” said Michael Dell.

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