Telephony/UC/Collaboration

Highlights

CPaaS

IDC Names Sizzling Twilio, Vonage Market Leaders in CPaaS

The CPaaS industry emerged from a turbulent 2020 in excellent shape.

cloud partnership

RingCentral Lands Verizon Partnership, Reports Rising Partner Earnings

The companies will launch a co-branded UCaaS offering.

Twenty, 20

The CF List: 20 Top SD-WAN Providers You Should Know

Did your company or one you work closely with make our list this year?

Filter by:

Online Survey

Fuze Survey Shows Workers Increasingly Expecting Flexible Work Models

The findings will help partners navigate the nuances of return-to-office strategies.

Vulnerability

Microsoft Teams Users Dodge Bullet with Latest Severe Vulnerability

It’s mostly luck that cybercriminals didn’t find and exploit the vulnerability.

Welcome Mat

Ex-Telarus Exec Scott Forbush Leaves Upstack for PPT Solutions After 5 Months

Forbush said it was a “very difficult” decision to leave Upstack, but it “wasn’t a good fit.”

Woman with questions

Should We Just Call Master Agents Distributors?

The master agents once rebranded themselves as tech services distributors. But that effort failed.

Benefit, Plus Sign

TBI, Avant Add New Cloud, Security Suppliers to Lineups

The biggest name on this list is undoubtedly Zoom.

CIO

ScanSource Hires New CIO to Lead Global IT Strategy

The new CIO brings valuable insight for future business growth.

Select a Hire

Telarus Hires Megapath, Fusion Connect Vet Dan Foster as Latest CRO

Telarus’ most recent CRO left the company in April.

Unified communications

Microsoft Now No. 2 in UCaaS, Only Chasing RingCentral

It’s a rapid ascent for Microsoft. See who else ranks in the top six.

Cisco Webex Screen Shot

Cisco Targets Hybrid Work with Revamped, Newly Branded Webex Suite

Partners will receive new incentives when their customers increase Webex usage.

Cloud Computing diagram for Microsoft gallery

Avaya Cloud Office by RingCentral Adds Capabilities for Global Businesses

Avaya Cloud Office is now available in 13 countries.

Call Center Contact Center

Avant Analytics: Expect Big CCaaS Adoption, Fueled by AI, Through 2021

Some anticipate CCaaS sales to reach $10.5 billion by 2027.

Top Stories

Top 20 Stories in May: AWS Leader, Bullies, Michael Dell, SD-WAN Rankings

The big cloud providers. SD-WAN and CPaaS lists. Tech racism and bullying. But what was No. 1 in May?

Sales Strategy

Telesystem Promotes TBI, MetTel Vet to Channel Strategy Manager

Telesystem’s agent program has seen significant growth in the last five years.

Cloud Phone

AT&T to Offer Up to 1 Million Customers Cisco Webex Calling

AT&T Business serves nearly 2,000 of the largest multinational companies.

Sign a Contract

Unisys Adds Managed UCaaS with $153 Million Unify Square Acquisition

The deal is Unisys’ first acquisition in more than a decade and will expand its digital workspace services business.

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Galleries

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Community College Ransomware Attack Wreaks Havoc

June 11, 2021

Industry Perspectives

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Leverage Third-Party Research to Choose Cybersecurity Vendors

June 14, 2021

5 Essential Cybersecurity Services

June 14, 2021

5G: Revolution or Evolution?

June 7, 2021

Webinars

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3 Tips for Creating Demand and Closing Business with Your Existing & New SMB Customers

June 17, 2021

Deploying Zero-Trust Networks: A Guide For Service Providers

June 22, 2021

Data Center Power Infrastructures Should Not Be Your Weakest Cybersecurity Link

June 23, 2021

White Papers

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The Security Journey: 4 Phases to Becoming a Security-First Solutions Provider

June 10, 2021

2021 MSP Threat Report

June 10, 2021

CMMC Compliance Guide – How MSPs Can Help Government Contractors & Subcontractors Obtain CMMC Compliance

June 10, 2021

Upcoming Events

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Channel Partners Conference & Expo

November 1, 2021 - November 4, 2021

MSP Summit

November 1, 2021 - November 2, 2021

Channel Evolution Europe

November 30, 2021 - December 1, 2021

Twitter

⏱️ Today is the LAST DAY to submit a nomination for the DE&I 101. This #channelfutures list honors IT professionals… twitter.com/i/web/status/1…

June 15, 2021

.@AWNetworks reportedly seeking funding round with $4 billion company valuation. #cybersecurity… twitter.com/i/web/status/1…

June 14, 2021

Consider third-party testing as a basis for your vendor decision-making strategy. @Bitdefender #cybersecurity #EDR… twitter.com/i/web/status/1…

June 14, 2021

.@VinceMenzione on the ultimate partnership and @safoian of @SADA with insight into partnering with @googlecloud.… twitter.com/i/web/status/1…

June 14, 2021

.@BMI_Imagenet's Juan Fernandez takes us through his core tenants and why focusing on the customer is vital.… twitter.com/i/web/status/1…

June 14, 2021

Ernest Sampera of @vXchnge on how MSPs can promote the benefits of #colocation to customers. dlvr.it/S1hG4l https://t.co/EVzEbgDHRu

June 14, 2021

Our latest #Cybersecurity Roundup covers community college #ransomware attack, @ArmisSecurity, @NordLocker,… twitter.com/i/web/status/1…

June 11, 2021