Telephony/UC/Collaboration

Highlights

CPaaS, Cloud Computing, networking

Twilio, Vonage, Sinch Lead Strong Global CPaaS Market Growth

The momentum will prompt more development of communication and software technologies.

AT&T cuts

Lumen Tops Latest Omdia SIP Trunking Service Scorecard, Bandwidth Biggest Standout

Bandwidth's market momentum was the strongest across the top 10 providers.

Partner program gears

CoreDial Max Allows Partners to Sell CoreNexa for Commissions

CoreDial Max gives CoreDial a broader set of partners.

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Leadership

Telesystem Expands Leadership Team, Increases Partner Support

The company has created a new product development and design department.

Puzzle piece M&A

Huge Channel M&A: Avaya, Cisco, Check Point, Comcast, Lumen, Microsoft

Vendors and partners both made acquisitions last month.

ServiceNow Employee Center_Microsoft Teams dashboard

ServiceNow Expands Microsoft Teams Integration with New Now Platform Rome

ServiceNow’s Employee Center integrates with Microsoft Teams and is a key feature in Rome.

Flaming New

Zoomtopia Partner Connect: New Zoom Phone Reseller Program Unveiled

Zoom will welcome a wider pool of resellers to the program by the end of the year.

New Hire

Ooma Adds Aircall, Avaya Vet as Channel Sales Manager

The new channel manager helped establish Aircall’s first channel program in North America.

contact center

Dialpad Beefs Up Contact Center with Kare Knowledgeware Acquisition

Kare Knowledgeware improves contact center self-service functionality.

Leadership - gear in machine

Okta Vet to Lead LogMeIn Partners, Channel Sales Growth Strategy

The new channel chief has big plans for enhancing LogMeIn’s global partner program.

Moneybags

Nextiva Raises $200 Million to Fuel Innovation, Growth

The outside funding caps a year of growth with $250 million in ARR.

sase

New Palo Alto SASE Solution Adds 5G-Friendly SD-WAN

Palo Alto bought bought CloudGenix and its SD-WAN offering last year.

System Integration

NWN Carousel Completes Integration, Unveils New Offerings

The combined company has 7,000 customers in North America.

5G on a digital background

VMware CEO Raghu Raghuram Sees Open RAN 5G Fueling Growth

Raghuram shared his observations after 100 days as CEO.

Reject

Analyst: Five9 Shareholders Should Reject Zoom Acquisition Offer

Zoom’s stock price pulling back has dragged the acquisition price 18% lower.

Change

Cohen Joins Intermedia After Six-Year TBI Stint

Cohen holds the honor of first woman to join TBI’s executive team.

PSTN

Cisco Reveals New Stats Touting Growth of Webex Calling Cloud PSTN Service

Cisco said there are now 4 million active monthly Webex calling users.

Top stories megaphone

Top Stories in August: Lumen, AWS, Microsoft, T-Mobile, Ransomware

CCaaS leaders, struggles at Citrix, questions at AWS, class-action lawsuits and more. But what was No. 1?

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Galleries

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Channel Futures Presents Top Veteran-Owned MSPs

September 21, 2021

Industry Perspectives

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The QBR as an MSP Security Sales Tool

September 20, 2021

Is the Old Way of Selling Cable Dead?

September 16, 2021

How Corel’s Channel Partner Program Values Drive Success

September 16, 2021

Webinars

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DE&I Workshop: Step In & Step Up

September 28, 2021

Reacting to the Threat Landscape with MTR

September 29, 2021

Fighting Supply Chain Attacks and “Big Game” Ransomware

September 30, 2021

White Papers

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Webroot BrightCloud 2021 Threat Report – Mid-Year Update

September 9, 2021

MSPs Guide to Cloud App Security & Ransomware Prevention

September 7, 2021

MSPs Guide to SOC-as-a-Service

September 7, 2021

Upcoming Events

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Channel Partners Conference & Expo

November 1, 2021 - November 4, 2021

MSP Summit

November 1, 2021 - November 2, 2021

Channel Evolution Europe

November 30, 2021 - December 1, 2021

Twitter

[email protected]’s Christian Alvarez: Leaving no partner behind in #hybridcloud. dlvr.it/S80Rnb https://t.co/H92YfcYiO3

September 21, 2021

This list features the veteran-owned businesses from our MSP 501 & NextGen 101 lists, as well as all 2021 applicant… twitter.com/i/web/status/1…

September 21, 2021

QBRs can be a powerful #MSP #security #sales tool. @BarracudaMSP #salesstrategy dlvr.it/S7y1zZ https://t.co/bJEHsMgVTP

September 20, 2021

.@citrix promotes three execs to leadership positions amid reports that company is weighing potential sale.… twitter.com/i/web/status/1…

September 20, 2021

.@F5 enhancing #cloudsecurity portfolio with @threatstack acquisition. dlvr.it/S7xgQp https://t.co/b5BJnsYA87

September 20, 2021

Channel companies need to act now on #EdgeComputing opportunities, says @PulsantUK. dlvr.it/S7xgMj https://t.co/bJMgjGFwuF

September 20, 2021

.@Microsoft going #passwordless to benefit, provide new opportunities for partners. @msPartner… twitter.com/i/web/status/1…

September 20, 2021