Telephony/UC/Collaboration

Highlights

CPaaS, Cloud Computing, networking

Twilio, Vonage, Sinch Lead Strong Global CPaaS Market Growth

The momentum will prompt more development of communication and software technologies.

AT&T cuts

Lumen Tops Latest Omdia SIP Trunking Service Scorecard, Bandwidth Biggest Standout

Bandwidth's market momentum was the strongest across the top 10 providers.

Partner program gears

CoreDial Max Allows Partners to Sell CoreNexa for Commissions

CoreDial Max gives CoreDial a broader set of partners.

Filter by:

HP Presence Feature

HP Moves Deeper Into Video Conferencing with Launch of New Presence Line

The solution is designed to make it easier for all meeting participants to be heard.

Earnings

Verizon, AT&T Tout SMB Demand Despite Slumping Business Wireline Revenues

Business wireless is up, but business wireline is another story.

Merger rumor

Zayo Reportingly Chasing Massive Windstream, Uniti Acquisitions

Zayo’s growth has come from infrastructure acquisitions.

Contact center

Talkdesk Takes On Contact Center Rivals in Competitive Business

We learn about recent updates to Talkdesk Phone and the company’s contact center platform.

unified communications

Microsoft, RingCentral, Cisco Among Leaders on Gartner’s UCaaS Magic Quadrant

Wildix was added to this latest Magic Quadrant, while Alcatel-Lucent Enterprise (ALE) was dropped.

Flashlight in darkness

SCB Global Shines Light on Microsoft Teams Integration

SCB Global is riding the red-hot wave of Microsoft Teams integration.

Hired

GCN’s Palermo Named Upstack President Following Acquisition

Chris Palermo has been running a top agency for almost 25 years.

Mergers and acquisitions_M&A

M&A Update: Zoom-Five9, TD Synnex, Upstack, MSP Group, More

A big VAR merger, multiple agent acquisitions and an MSP investment group are catching the attention of partners.

Chatbot on laptop

Vonage Going Big in Conversational Commerce with Jumper.ai Acquisition

The global conversational commerce market will be worth $27 billion by 2025.

Close-up of call center agent

Dialpad Partners Gain Stronger Contact Center with Koopid Acquisition

Koopid adds omnichannel support to Dialpad Contact Center.

Cybersecurity Gold Padlock

Windstream Enterprise, VMware Partner to Deliver SASE Solution

Customers can more easily transition from outdated legacy networks to the next era of networking and security.

Microsoft Teams on different devices

What MSPs Need to Know About Microsoft Teams Calling

Services range from international calling plans to access-control features for regulated industries.

CPaaS, Cloud Computing, networking

8×8 Ready to Talk XCaaS, Market Differentiation at CP Expo

We get the full scoop on 8×8’s XCaaS ahead of CP Expo.

contact center

LiveVox Breaks Out in Channel with Contact Center Solutions

At CP Expo, LiveVox will show how it’s differentiating itself in the contact center market.

Judge with gavel

RingCentral Loses Latest Round in Zoom Legal Fight

RingCentral said it’s looking forward to a determination of the issues at trial.

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Galleries

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Unit 42 Research: BEC Attacks Financial Nightmare for Organizations

October 22, 2021

Industry Perspectives

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Rapid Digital Transformation Requires New Cybersecurity Strategies

October 25, 2021

SD-WAN Helps Financial Services Balance Security, Agility

October 25, 2021

Getting Smart About IT Asset Disposal and Security

October 22, 2021

Webinars

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Securing Critical Infrastructure

October 28, 2021

Watch a Live Ransomware Attack, Then Build a Ransomware Defense Plan

November 3, 2021

Win the mid-market by supporting customer’s shift to the cloud

November 10, 2021

White Papers

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The MSP’s Guide to Creating Highly Successful Sales Proposals

October 25, 2021

Growth Opportunities for MSPs, ISVs, VARs, and Sis in the Post-Pandemic Era

October 14, 2021

The Road from VAR to MSP: How to Successfully Transition from One-Off to Recurring Revenue

October 14, 2021

Upcoming Events

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Channel Partners Conference & Expo

November 1, 2021 - November 4, 2021

MSP Summit

November 1, 2021 - November 2, 2021

Channel Evolution Europe

November 30, 2021 - December 1, 2021

Twitter

The MSP’s Guide to Creating Highly Successful Sales Proposals dlvr.it/SBHLNQ https://t.co/sJZO1NpShw

October 25, 2021

Building a Scalable Sales Pipeline for Managed Service Providers dlvr.it/SBHHkT https://t.co/qqJqaczk2L

October 25, 2021

Companies can fight #cybersecurity risks with #ransomware training, says @ESET. dlvr.it/SBGwL4 https://t.co/8OvqaA5zio

October 25, 2021

We have been counting down to #MSPSummit and #CPExpo, and we have just one week left until we gather together in La… twitter.com/i/web/status/1…

October 25, 2021

#TSPs can help make #cybersecurity.a priority, says @ConnectWise. dlvr.it/SBFmJc https://t.co/ZyxK3dwXs0

October 25, 2021

Our Latest #Cybersecurity Roundup Features @Unit42_Intel on BEC, @kaspersky, candy company #ransomware attack, more… twitter.com/i/web/status/1…

October 22, 2021

Help your clients manage the IT asset disposal process. @BarracudaMSP #MSP #ITsecurity #cybersecurity… twitter.com/i/web/status/1…

October 22, 2021

The Human Factor: Equipping Our Digital Workforce. dlvr.it/SB6MpC https://t.co/R4KccdguL2

October 22, 2021