Telephony/UC/Collaboration

Highlights

Twenty, 20

The CF List: 20 Top UCaaS Providers You Should Know

Zoom's meteoric rise prompted other venders to improve their offerings.

Contact center

Windstream Enterprise Unveils OfficeSuite UC Contact Center Enhancements

The enhancements help businesses better serve their customers.

Momentum SIP

MicroCorp Joins Intelisys, Telarus as Ujet Partner

Ujet has also recently partnered with Intelisys and Telarus.

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Survey says

Cloud Communications Market Rocked by Microsoft, COVID-19 in 2020

The perceived competitiveness of Slack and Google slid year over year.

Fuel Pump

Vonage, Oracle, Salesforce Vets to Fuel Talkdesk Partners’ Growth

In the first two months of 2021, reseller partners have extended Talkdesk’s global reach.

Judge and Gavel

Judge: Charter Must Pay Windstream $19 Million for ‘Egregious,’ Deceptive Mailer

The judge said Charter “intentionally and wrongfully” interfered with Windstream’s customer contracts and good will.

Business handshake

Ujet, Peerless Network Enter Master Agent Agreements with PlanetOne, Intelisys

Ujet’s channel partner program supports strategic business partnerships, master agents and integrators.

Merge road sign

Agents Voice Concerns, Hopes for Master Agent Consolidation

Subagents weigh in on how mergers and acquisitions could impact them long-term.

Cloud on mobile devices

AT&T Adds Mobile Cloud PBX to RingCentral-Powered Collaboration Solution

The carrier has been partnering with RingCentral around unified communication for several years.

Telarus Vet Ends Short ‘Retirement,’ Will Lead PPT Solutions’ Channel Sales Strategy

PPT Solutions provides customer experience and contact center consulting services.

Advantage

TBI Adds Rival Intelisys Alum, Tech Data, 8×8 Vets

The new leadership members are already making improvements at TBI.

View of globe from space

8×8 Joins Microsoft as Westcon Partner to Spur International Growth

The partnership starts in the United Kingdom and Ireland this month.

Unleash

Granite Unleashes Microsoft Teams Integration, Merged Voice Services

Merged Voice helps partners pursue larger enterprise prospects, the company said.

Convergence

Convergence in the Channel: Is It Happening, and What Does This Mean for MSPs?

Is IT-telecom channel convergence already happening? Do the two speak the same language? We explore the different sides.

Edge computing

T-Mobile 5G Network to Augment Lumen’s Edge Computing Platform

This collaboration builds on T-Mobile and Lumen’s history of delivering customer solutions together.

Advice and Support

AireSpring Partners Get Additional Support from Axis, Star2Star, TPx Vets

AireSpring is expanding and hiring to meet more demand for its managed services.

Twenty, 20

The CF List: 20 Top UCaaS Providers You Should Know

Zoom’s meteoric rise prompted other venders to improve their offerings.

Top Stories

Top 20 Channel Stories in March: Telarus, Synnex-Tech Data, Microsoft Hack

Mergers and acquisitions play a big part in our top stories countdown.

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Galleries

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New, Changing Partner Programs: HPE, Zoom, Fortinet, Microsoft, More

April 12, 2021

Industry Perspectives

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Why Every MSP Should Consider TCO When Selecting a BCDR Solution

April 9, 2021

6 Ways to Ready Your Customers for 5G Security Challenges

April 5, 2021

Endpoint Security Is Huge in the Merging New World of Work

April 2, 2021

Webinars

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Top 3 Intel Security Technologies To Help Against Advanced Cybercrime Attacks

April 15, 2021

What to Look For: 2021 Threat Report

April 22, 2021

Health Care and SD-WAN: A Seller’s Guide

April 27, 2021

White Papers

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Top Tips: How Resellers Can Leverage Rackspace to Enhance Customer’s Cyber Security Protection with Microsoft 365 Security

March 30, 2021

Top Tips: Optimize Your Microsoft 365 Investment with Rackspace Technology

March 30, 2021

The Smart Approach to Cloud Workload Placement Decisions

March 19, 2021

Upcoming Events

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Channel Partners Conference & Expo

November 1, 2021 - November 4, 2021

MSP Summit

November 1, 2021 - November 2, 2021

Channel Evolution Europe

November 30, 2021 - December 1, 2021

Twitter

Microsoft's $19.7 billion deal to acquire @NuanceInc will expand NLP in #healthcare, @MicrosoftTeams… twitter.com/i/web/status/1…

April 12, 2021

.@BCNTelecom1 hires @BullsEye_Inc vet to lead #partnersales in the West. dlvr.it/RxX3s0 https://t.co/5h3hnYuRwt

April 12, 2021

.@Talkdesk adds to channel leadership team. #contactcenter dlvr.it/RxWxQ4 https://t.co/elsOhq7oMq

April 12, 2021

.@KaseyaCorp's latest Innovation Cycle strengthens IT Complete platform to support remote work and compliance requi… twitter.com/i/web/status/1…

April 12, 2021

.@CloudCommsAll survey shows changing service providers perceptions, plans. @mojomktg dlvr.it/RxWnBQ https://t.co/JuSUYQDxnT

April 12, 2021

Our latest programs roundup includes @TCGPartners, @CloudBoltSW, @Informatica, @Claroty and @netsapiens.… twitter.com/i/web/status/1…

April 12, 2021

RT @buffynaylor: https://t.co/jSLmLopfGL

April 12, 2021

RT @Craig_Galbraith: Important info here from our @EdwardGately about lingering impacts of the #MicrosoftExchange hack, plus #VMware vulner…

April 12, 2021