Telephony/UC/Collaboration

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The Ecosystem Model

New LiveVox CEO Talks Contact Center Technologies, Partner Relationships, Recession

“Channel partners are an extension of an organization’s information infrastructure.”

Discussion group in silhouette

Channel Leaders Discuss Unified Communications’ Future, Challenges

“We’re definitely on the cusp of trying to find that balance between the right talent and the right talent that can work remotely.”

Layoff

Nextiva Layoffs Impact 14% of Workforce, Including Partner Development Leader Hilary Gadda

Nextiva reportedly cited challenging economic times.

Top 20

Top 20 Stories in November: Unending Tech Layoffs, AWS re:Invent, Broadcom-VMware

Plus, Cisco Partner Summit takeaways and the top UC&C leaders. But what was No. 1?

Time for change

Find Business Success by Changing 2 Things

Look for the disruptive game-changer for your business and define shifting collaboration needs of customers.

Telarus' Angelica Rivera

Channel People on the Move: VMware, 8×8, AWS, Nextiva, Telarus, More

All those plus HP, HPE, Telesystem, RapidScale, Microsoft, GTT, ConnectWise, Comcast and more.

Making Waves

7 Channel People Making Waves This Week at AWS, 8×8, Intel, Ingram Micro, More

Sustainability is becoming a greater priority for channel leaders. Read what AWS’ CEO had to say about it.

Chatbot on laptop

Automated Customer Experience Platform Ada Bolsters CCaaS Business in Channel

The company is on track to have over 80% of its business with the channel in 2023.

Contact Center Rep

Sponsor Content

How to Optimize Contact Center Performance

Managing contact center performance revolves around two things: information and communication.

Weathering the Storm

8×8 Terminates CEO, Promotes CFO as Interim Replacement

The company’s stock has plunged approximately 85% in the last two years.

Adam Selipsky AWS Keynote Reinvent 2022

Top Takeaways from Adam Selipsky’s AWS re:Invent Keynote

From sustainability to data and more, the AWS CEO covered a lot of ground on Tuesday.

ASW re_Invent 2022

AWS Partner Awards Honor IBM, Infosys, Orca Security, Deloitte, More

For the first time, the AWS partner awards included a self-nomination process.

Hybrid work

GoTo CEO Paddy Srinivasan Talks Hybrid Work, Zero Trust and Partner Relationships

“Our products are essential products, not nice-to-have products,” he said.

Merger rumor

Channel Chatter: RingCentral Considering 8×8 Takeover for CCaaS

“It’s been clear for a long time that industry consolidation is necessary in the UCaaS space,” one analyst said.

Communications & Collaboration Channel Leaders Hero Image

Meet Channel Futures’ Top 20 Communications & Collaboration Channel Leaders for 2022

This is our fourth Channel Leaders of the Year list highlighting some of the biggest names in the industry.

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Upcoming Events

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Channel Partners Conference & Expo

May 1, 2023 - May 4, 2023

Channel Partners Europe

June 13, 2023 - June 14, 2023

MSP Summit/Channel Partners Leadership Summit

October 30, 2023 - November 2, 2023

Galleries

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New Channel Programs, Incentives: Cisco, Windstream, VMware, AWS, More

December 8, 2022

Veeam Hires Gigamon, Kaspersky Vet to Lead Channel Partners

December 8, 2022

New LiveVox CEO Talks Contact Center Technologies, Partner Relationships, Recession

December 7, 2022

Industry Perspectives

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Make DE&I a Focus in 2023

December 5, 2022

How Partners Can Increase Efficiency to Boost Margins

December 2, 2022

2023 Is the Remote Work Era

December 1, 2022

Webinars

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Cybersecurity Certifications: Their Evolving Role in the Fight Against Increasing Attacks

December 13, 2022

Security Secrets of the MSP 501: How to Be a Cyber Leader in 2023

December 15, 2022

Gaining a New Competitive Advantage: Working with the new Era of Samsung Mobile Tablets

November 17, 2022

White Papers

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Overcoming Your Endpoint Security Limitations with a Skeleton Crew

October 25, 2022

Embracing the Zero Trust Mindset For Endpoints

October 24, 2022

Endpoints are the Destination

October 24, 2022

Twitter

See the latest channel updates from @okta, @NetAppPartners, @AWS_Partners, @Ciena and other providers.… twitter.com/i/web/status/1…

December 8, 2022

It’s a win for #multicloud at the Pentagon: @AWSCloud, @Azure, @GoogleCloud and @OracleCloud all will compete on… twitter.com/i/web/status/1…

December 8, 2022

Connect with your fellow #ChannelPartners at #CPExpo and #MSPSummit this spring during events like ACWConnect Live!… twitter.com/i/web/status/1…

December 8, 2022

.@Cyber_CNS rebrands to ConnectSecure, names @ConnectWise vet to CEO. #vulnerabilitymanagement.… twitter.com/i/web/status/1…

December 8, 2022

.@Veeam hires @gigamon vet to lead global channel. #cybersecurity dlvr.it/Sf3BnN https://t.co/ceIo6Wuvt3

December 8, 2022

.@nutanix former channel chief @christianalv954 has resurfaced at 3-D printing manufacturer @Stratasys.… twitter.com/i/web/status/1…

December 8, 2022

ATSG (Optanix) Named to 2022 Gartner Magic Quadrant for Managed Network Services dlvr.it/Sf1CJh https://t.co/5BjSAhD8bO

December 7, 2022

.@DtexSystems rolls out new global partner program. #cybersecurity dlvr.it/Sf194s https://t.co/dBqOM8cNF6

December 7, 2022