Unified Communications/Contact Center

Vonage alliances leader Michael Raspanti
People on the Move
Vonage Hires Intelisys Alum to Lead AlliancesVonage Hires Intelisys Alum to Lead Alliances

Michael Raspanti will oversee Vonage's relationships with alliance partners like Salesforce and AWS.

byJames Anderson, Senior News Editor
Oct 9, 2024
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1 Min Read
Zoom's Nick Tidd introduced at Zoomtopia
Unified Communications/Contact Center
Zoomtopia: Zoom Formally Introduces New Channel Leader, Lots of AIZoomtopia: Zoom Formally Introduces New Channel Leader, Lots of AI
byMoshe Beauford
Oct 9, 2024
1 Min Read
Hornetsecurity unveils Microsoft 365 Multi-Tenant Manager
Technologies
Hornetsecurity Debuts Microsoft 365 Multitenant Management Software for MSPsHornetsecurity Debuts M365 Multitenant Management Software for MSPs
byChristopher Hutton
Oct 9, 2024
1 Min Read
E78 Partners, EliteCX form CCaaS implementation partnership
Channel Business
EliteCX, E78 Partners Team on CCaaS Implementations, Pro ServicesEliteCX, E78 Partners Team on CCaaS Implementations, Pro Services
byJames Anderson
Oct 7, 2024
1 Min Read
Salt Typoon cyberattack targets Verizon, Lumen
Cybersecurity News
Salt Typhoon Reportedly Hacks AT&T, Verizon, LumenSalt Typhoon Reportedly Hacks AT&T, Verizon, Lumen
byEdward Gately
Oct 7, 2024
1 Min Read
8x8 channel get Geoff Chretien
People on the Move
8x8 Lands IntelePeer, NICE Alum to Lead Channel Sales8x8 Lands IntelePeer, NICE Alum to Lead Channel Sales
byJames Anderson
Oct 2, 2024
1 Min Read
Enterprise Connect AI
Unified Communications/Contact Center
Enterprise Connect AI to Highlight 'Enormous AI Opportunity' for Channel
Enterprise Connect AI to Highlight 'Enormous AI Opportunity'
Oct 1, 2024
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1 Min Read
byMoshe Beauford, Contributing Editor
NEC partners ready for transition of Univerge Blue to Intermedia via acquisition.
Mergers & Acquisitions
NEC Partners Set for 'Fairly Smooth' Transition Amid Acquisition by Intermedia
NEC Partners Set for 'Fairly Smooth' Transition Amid Intermedia Buy
Sep 25, 2024
|
1 Min Read
byMoshe Beauford, Contributing Editor
The Many Copilot Use Cases Partners Are Missing Webinar
AI Service Provider News
The Many Copilot Use Cases Partners Are Missing
The Many Copilot Use Cases Partners Are Missing
Sep 24, 2024
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1 Hr View
UJET funding round yields channel investment
Unified Communications/Contact Center
UJET's $76 Million Funding to Support Channel Development
UJET's $76 Million Funding to Support Channel Development
Sep 24, 2024
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1 Min Read
byMoshe Beauford, Contributing Editor
NICE partners commission change not as bad as originally thought
Unified Communications/Contact Center
NICE Partner Commission Changes 'Not as Bad as We Thought'
NICE Partner Commission Changes 'Not as Bad as We Thought'
Sep 23, 2024
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1 Min Read
byMoshe Beauford, Contributing Editor
Content Guru taking aim at TSDs in the Americas
Unified Communications/Contact Center
CCaaS Provider Content Guru Wants to 'Challenge the Status Quo'
CCaaS Provider Content Guru Wants to 'Challenge the Status Quo'
Sep 23, 2024
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1 Min Read
byMoshe Beauford, Contributing Editor
Zoom-Mitel hybrid AI partnership
Unified Communications/Contact Center
Zoom, Mitel to Extend Hybrid AI-Fueled Offer
Zoom, Mitel to Extend Hybrid AI-Fueled Offer
Sep 18, 2024
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1 Min Read
byMoshe Beauford, Contributing Editor
Salesforce CEO Marc Benioff at Dreamforce 2024, San Francisco, Sept. 17.
Technologies
Dreamforce 2024 Beats the AI, Agentforce Drums
Dreamforce 2024 Beats the AI, Agentforce Drums
Sep 17, 2024
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7 Slides
byKelly Teal, Contributing Editor
Laura Dashney joins the Nextiva channel program
Channel Business
Ex-Upstack Partner to Lead Nextiva Partner Success Endeavors
Ex-Upstack Partner to Lead Nextiva Partner Success Endeavors
Sep 16, 2024
|
1 Min Read
byMoshe Beauford, Contributing Editor
Unified Communications/Contact Center
Mitel Security, Common Framework Updates 'Good For TAs'
Mitel Security, Common Framework Updates 'Good For TAs'
Sep 12, 2024
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1 Min Read
byMoshe Beauford, Contributing Editor
New RingCentral alliance with Zayo for UC
Unified Communications/Contact Center
Partners Offer Mixed Reviews of New Zayo-RingCentral Alliance
Partners Offer Mixed Reviews of New Zayo-RingCentral Alliance
Sep 9, 2024
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1 Min Read
byMoshe Beauford, Contributing Editor
Metrigy report: Cloud contact center top 5 and 10
Unified Communications/Contact Center
Five9, NICE Among Top 5 CCaaS Leaders ID'd in New Report
Five9, NICE Among Top 5 CCaaS Leaders ID'd in New Report
Sep 5, 2024
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1 Min Read
byMoshe Beauford, Contributing Editor
NICE partners see changing compensation model
Unified Communications/Contact Center
NICE TSDs, TAs, Could Earn Less Under New Compensation Model
NICE TSDs, TAs, Could Earn Less Under New Compensation Model
Sep 5, 2024
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1 Min Read
byMoshe Beauford, Contributing Editor
NICE channel gets new RVP from 8x8
People on the Move
Interim 8x8 Channel Leader Moves to NICE
Interim 8x8 Channel Leader Moves to NICE
Sep 4, 2024
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1 Min Read
byMoshe Beauford, Contributing Editor
Channel People on the Move in August 2024
Unified Communications/Contact Center
Channel People on the Move: Granite, Sandler Partners, Oracle, Lumen, More
Channel People on the Move: Granite, Sandler Partners, Oracle, Lumen
Sep 3, 2024
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28 Slides
byCraig Galbraith, Editorial Director
Sangoma channel lead speaks
Unified Communications/Contact Center
Sangoma Channel Head Wants 'More Partners Selling More'
Sangoma Channel Head Wants 'More Partners Selling More'
Aug 28, 2024
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1 Min Read
byMoshe Beauford, Contributing Editor
Sangoma channel gets new leader
Unified Communications/Contact Center
Avaya, Mitel Alum to Lead Sangoma Channel
Avaya, Mitel Alum to Lead Sangoma Channel
Aug 27, 2024
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1 Min Read
byMoshe Beauford, Contributing Editor
GoTo updates for the channel, customers
Unified Communications/Contact Center
GoTo Updates Target Channel Margins, Overhead
GoTo Updates Target Channel Margins, Overhead
Aug 27, 2024
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1 Min Read
byMoshe Beauford, Contributing Editor
Five9 layoffs
Channel Business
How Five9 Layoffs Could Impact Broader Channel
How Five9 Layoffs Could Impact Broader Channel
Aug 21, 2024
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1 Min Read
byMoshe Beauford, Contributing Editor
Channel Futures examines leadership changes at the Cisco collaboration unit
Channel Business
Cisco Collaboration Unit Reshuffles Leadership Team Amid Restructuring
Cisco Collaboration Unit Reshuffles Leadership Team Amid Restructuring
Aug 20, 2024
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1 Min Read
byMoshe Beauford, Contributing Editor
The opportunity for compliance partners
Channel Business
Compliance Partners Set to Benefit from 'Lucrative Market'
Compliance Partners Set to Benefit from 'Lucrative Market'
Aug 19, 2024
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1 Min Read
byMoshe Beauford, Contributing Editor
Tech advisor channel partners that made the 2024 Inc. 5000.
Channel Business
9 Technology Advisors in the Inc. 5000
9 Technology Advisors in the Inc. 5000
Aug 14, 2024
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9 Slides
byJames Anderson, Senior News Editor
Five9 AI Knowledge for contact center agents debuts
Unified Communications/Contact Center
Five9 Touts Partner Opportunity with New AI Knowledge Solution
Five9 Touts Partner Opportunity with New AI Knowledge Solution
Aug 13, 2024
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1 Min Read
byMoshe Beauford, Contributing Editor
CX effect acquisition by Avant: key reasons
Channel Business
Why Avant Bought CX Effect: Lead Gen, Product Expansion Key Reasons
Why Avant Bought CX Effect: Lead Gen, Product Expansion Key Reasons
Aug 13, 2024
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1 Min Read
byJames Anderson, Senior News Editor
8x8 artificial intelligence updates
Unified Communications/Contact Center
8x8 Artificial Intelligence Updates Seek to Add Partner Value
8x8 Artificial Intelligence Updates Seek to Add Partner Value
Aug 12, 2024
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1 Min Read
byMoshe Beauford, Contributing Editor
Five9 quarterly earnings show the future of CCaaS, CX platofrms
Channel Business
A Down Quarter for Five9? Partners Don’t Think So
A Down Quarter for Five9? Partners Don’t Think So
Aug 12, 2024
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1 Min Read
byJames Anderson, Senior News Editor
RingCentral POTS replacement solution debuts for verticals such as hospitals
Unified Communications/Contact Center
RingCentral POTS Replacement Launches, Focuses on Channel Sweet Spot
RingCentral POTS Replacement Launches, Focuses on Channel Sweet Spot
Aug 7, 2024
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1 Min Read
byMoshe Beauford, Contributing Editor
Avant acquisition of CX Effect
Channel Business
Avant Looks Beyond CCaaS with CX Effect Acquisition
Avant Looks Beyond CCaaS with CX Effect Acquisition
Aug 6, 2024
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1 Min Read
byJames Anderson, Senior News Editor
Unified Communications/Contact Center
Genesys Channel Partners Aid in 'Significant Shares of Sales'
Genesys Channel Partners Aid in 'Significant Shares of Sales'
Aug 5, 2024
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1 Min Read
byMoshe Beauford, Contributing Editor
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