Unified Communications/Contact Center

Ooma's Kathy Mazza at Channel Futures Leadership Summit talking POTS replacement.
Unified Communications/Contact Center
Ooma: Partners Doing Lucrative POTS Replacement DealsOoma: Partners Doing Lucrative POTS Replacement Deals

Not sexy? Maybe not. But lucrative, Ooma channel lead Kathy Mazza told Channel Futures TV at the Channel Futures Leadership Summit.

byCraig Galbraith
Nov 21, 2023
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5 Min View
Cloudli forms single channel program with ConnectMeVoice brand it bought last year.
Mergers & Acquisitions
Cloudli, ConnectMeVoice Consolidate in Single Enhanced Channel ProgramCloudli, ConnectMeVoice Consolidate in Single Enhanced Channel Program
byMoshe Beauford
Nov 21, 2023
3 Min Read
UCaaS, CCaaS providers embrace AI
AI Service Provider News
CF20: UCaaS, CCaaS Providers Making the Most of AIUCaaS, CCaaS Providers Making the Most of AI
byEdward Gately
Nov 21, 2023
20 Slides
RingCentral CCaaS AI solution
Unified Communications/Contact Center
Partners to Benefit from RingCentral CCaaS AI InfusionPartners to Benefit from RingCentral CCaaS AI Infusion
byMoshe Beauford
Nov 20, 2023
3 Min Read
UCaaS
Unified Communications/Contact Center
Dialpad and Cisco Talk Future of UCaaS, Channel OpportunityDialpad and Cisco Talk Future of UCaaS, Channel
byMoshe Beauford
Nov 17, 2023
3 Min Read
Ian Kieninger on trusted advisors
Distribution
Avant's Ian Kieninger: Advisor Model 'Hot' Right NowAvant's Ian Kieninger: Advisor Model 'Hot' Right Now
byJames Anderson
Nov 16, 2023
12 Min Read
Microsoft Teams
Unified Communications/Contact Center
Microsoft Ignite Brings New Microsoft Teams Features to Collaboration Platform
Microsoft Ignite Brings New Microsoft Teams Features
Nov 15, 2023
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3 Min Read
byMoshe Beauford
ScanSource earnings
Distribution
ScanSource Earnings: Cisco, Intelisys Pave Way for Recurring Biz
ScanSource Earnings: Cisco, Intelisys Pave Way for Recurring Biz
Nov 9, 2023
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5 Min Read
byJames Anderson
Managed service providers seeing success according to Kaseya Datto survey
Disaster Recovery News
Kaseya's Datto Survey Hints at Promise for Global Managed Service Providers
Kaseya's Datto Survey Hints at Promise for MSPs
Nov 8, 2023
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3 Min Read
byMoshe Beauford
Ooma's technology stack wooing partners
Unified Communications/Contact Center
Ooma Redefining Channel Program Through the Technology Stack
Ooma Redefines Channel Program via Technology Stack
Nov 7, 2023
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3 Min Read
byMoshe Beauford
VMware's Chris Wolf talks Private AI at VMware Explore Barcelona 2023
AI Service Provider News
VMware Expands Deals with Intel, IBM, as Partners Find Private AI 'Extremely Attractive'
Private AI: VMware Expands Deals with Intel, IBM
Nov 7, 2023
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2 Min Read
byChristine Horton
Channel partners see 8x8 changes
Channel Sales & Marketing
8x8 Is Shaking Things Up for Channel Partners
8x8 Is Shaking Things Up for Channel Partners
Nov 6, 2023
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6 Min Read
byMoshe Beauford
Lumen restructuring plan
Mergers & Acquisitions
Partner: Lumen Restructuring, Creditor Agreement 'A Move in the Right Direction'
Lumen Restructuring, Creditor Agreement Impacts the Channel
Nov 1, 2023
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4 Min Read
byJames Anderson
Dell's Denise Millard for People on the Move
Unified Communications/Contact Center
Channel People on the Move: AT&T, TD Synnex, Dell, AireSpring, Cisco, More
Channel People on the Move: AT&T, TD Synnex, Dell, Cisco
Oct 31, 2023
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42 Slides
byCraig Galbraith
TDaaS acquisition by Bluewave
Unified Communications/Contact Center
Bluewave Adds Life Cycle, 'TDaaS' Chops in RCG Acquisition
Bluewave Adds Life Cycle, 'TDaaS' Chops in RCG Acquisition
Oct 27, 2023
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4 Min Read
byJames Anderson
Webex Contact Center AI
Unified Communications/Contact Center
Webex Contact Center to Extend Various AI Tools
Webex Contact Center to Extend Various AI Tools
Oct 26, 2023
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3 Min Read
byMoshe Beauford
Defining AI journey
AI Service Provider News
For IT Purchasers, Defining AI Is the Start of a Journey
For IT Purchasers, Defining AI Is the Start of a Journey
Oct 26, 2023
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4 Min Read
byJames Anderson
Take Charge of the Communication Solutions You Deliver to Customers
Sponsored Content
Take Charge of the Communication Solutions You Deliver to Customers
Take Charge of the Communication Solutions You Deliver to Customers
Oct 25, 2023
|
1 Min Read
Logitech's Partner Value Guide
Sponsored Content
Logitech's Partner Value Guide
Logitech's Partner Value Guide
Oct 25, 2023
|
1 Min Read
Flawless Audio For Effective Collaboration In A Hybrid World – 4 Ways To Make It Happen
Sponsored Content
Flawless Audio For Effective Collaboration In A Hybrid World – 4 Ways To Make It Happen
Flawless Audio For Effective Collaboration In A Hybrid World – 4 Ways To Make It Happen
Oct 25, 2023
|
1 Min Read
Why Investing in Customer Experience is Crucial
Sponsored Content
Why Investing in Customer Experience is Crucial
Why Investing in Customer Experience is Crucial
Oct 25, 2023
|
1 Min Read
Don’t Miss this Channel Opportunity
Sponsored Content
Don’t Miss this Channel Opportunity
Don’t Miss this Channel Opportunity
Oct 25, 2023
8x8 CFLS Video Freeze
Unified Communications/Contact Center
8x8: 'Significant Investment' in Contact Center Paying Dividends for Partners
8x8: 'Significant Investment' in Contact Center Paying Dividends for Partners
Oct 17, 2023
byCraig Galbraith
New Microsoft Teams
Unified Communications/Contact Center
How the New Microsoft Teams Will Impact Partners
How the New Microsoft Teams Will Impact Partners
Oct 13, 2023
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3 Min Read
byMoshe Beauford
CPaaS solutions
Unified Communications/Contact Center
6 Tips for Selling CPaaS Solutions
6 Tips for Selling CPaaS Solutions
Sep 28, 2023
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6 Slides
byMoshe Beauford
uc, ucc services
Unified Communications/Contact Center
3 Steps for Improved Troubleshooting of Multivendor Unified Communication and Collaboration Services
3 Steps for Improved Troubleshooting of Multivendor Unified Communication and Collaboration Services
Sep 27, 2023
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5 Min Read
byEileen Haggerty
Nextiva Channel People on the Move Aug. 2023
Unified Communications/Contact Center
Channel People on the Move: Verizon, HPE, Intelisys, Pax8, RingCentral
Channel People on the Move: Verizon, HPE, Intelisys, Pax8, RingCentral
Sep 5, 2023
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30 Slides
byCraig Galbraith
Avaya Engage 2023
Unified Communications/Contact Center
Avaya Engage 2023: Images from the Expo Floor
Avaya Engage 2023: Images from the Expo Floor
Jun 23, 2023
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15 Slides
byClaudia Adrien
Microsoft 365, Teams and Outlook
Unified Communications/Contact Center
Teams and Outlook Back Up for Many Impacted by Monday Outage
Teams and Outlook Back Up for Many Impacted by Monday Outage
Jun 5, 2023
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2 Min Read
byCraig Galbraith
Alvaria - Gary Levy feature for Channel People on the Move
Unified Communications/Contact Center
Channel People on the Move: HPE, Lumen, Sophos, TD Synnex, AireSpring, More
Channel People on the Move: HPE, Lumen, Sophos, TD Synnex, AireSpring, More
Jun 2, 2023
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39 Slides
byCraig Galbraith
Microsoft Teams, Fusion Connect partnership
Unified Communications/Contact Center
Fusion Connect Drives Growth with Long-Term Investment in Microsoft Operator Connect
Fusion Connect Drives Growth with Long-Term Investment in Microsoft Operator Connect
May 30, 2023
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10 Min Read
byClaudia Adrien
Microsoft Teams
Unified Communications/Contact Center
UJET Contact Center Platform Integrates with Microsoft Teams
UJET Contact Center Platform Integrates with Microsoft Teams
May 23, 2023
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2 Min Read
byClaudia Adrien
Recurring Revenue
Sponsored Content
MSPs and UCaaS: An Obvious Business Pairing to Fuel Recurring Revenue
MSPs and UCaaS: An Obvious Business Pairing to Fuel Recurring Revenue
May 23, 2023
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1 Hr View
byClaudia Adrien
Twenty, 20, SD-WAN providers
Unified Communications/Contact Center
CF20: 2023's Top UCaaS Providers You Should Know
CF20: 2023's Top UCaaS Providers You Should Know
Apr 21, 2023
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20 Slides
byEdward Gately
UCaaS market
Unified Communications/Contact Center
UCaaS Market 'Overbloated,' More Consolidation to Come
UCaaS Market 'Overbloated,' More Consolidation to Come
Apr 17, 2023
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3 Min Read
byClaudia Adrien
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