RMM/PSA

Remote monitoring and management (RMM) and professional services automation (PSA) are more than tools; they’ve become a way of life for many managed service providers. These stories offer the latest insights into these technologies.

Highlights

Workflow

IT Glue Unveils New Features for Workflow Needs at GlueX

These new product innovations emphasize enhanced IT operations through increased efficiency.

Newspaper headlines

News You Missed: MSPs Hold Their Own During COVID-19, Atera Expands Software Patching

We've packed this roundup with news you might have missed in the past month.

RMM

RMM Vulnerabilities Are Killing MSPs

RMM vulnerabilities are taking down a lot of MSPs. Follow these steps to avoid them.

Filter by:

Earnings

Datto Earnings Jump in First Quarterly Financial Report Since Going Public

Datto’s number of MSP partners grew to more than 17,200, an increase of 1,000 from a year ago.

Pax8 Launches Pax8 Pro, Automating and Simplifying the Journey for the MSP

The platform brings about a new level of the cloud buying journey, moving into the managing and orchestrating side.

Takeaway

Security, Automation, Scaling Among Top ConnectWise IT Nation Connect Takeaways

The virtual conference touched on key industry topics and provided a road map for the rest of 2020 and beyond.

Security Merger

ConnectWise Acquires Cybersecurity Firms Perch Security, StratoZen to Address SMB Needs

The company also shared product updates and details on ConnectWise Fusion, its unified platform approach.

Flaming New

Reveille Software Launches New MSP Partner Program

The program is designed to meet the unique needs of the MSP market and aid partners’ digital transformation initiatives.

Spinning top with motion blur

SolarWinds MSP Business Spinoff Expected by Mid-2021

SolarWinds also is searching for a new CEO to succeed Kevin Thompson.

Merger, Teamwork

SolarWinds RMM Merges with Endpoint Detection and Response Capabilities

Users are now able to mitigate risk by monitoring and managing endpoint security from a single dashboard.

Cybersecurity Awareness Month

SolarWinds’ New IT Asset Management Enhancements, ConnectWise Integrations

We’ve packed this roundup with news you might have missed in the past month.

IPO

Datto Partner Lead: MSP Partners to Benefit from IPO

The IPO will give Datto and its MSP partners a competitive advantage, says Datto’s Rob Rae.

Business transformation

Sponsor Content

The Path to Business Transformation

Positive business transformation is going from your current state, taking what needs to be improved, setting a strategy to achieve those improvements, measuring along the way and evaluating the outcome.

IT monitoring

Centreon: MSPs Capitalizing on Increased Demand for IT Monitoring

The survey confirms the importance of IT monitoring in corporate governance.

Rebrand

Warranty Master Rebrands to ScalePad, Unveils Latest Service

ScalePad has grown rapidly in the last 12 months.

Thank you to partners

Sponsor Content

Thank You to Partners

As we reflect on a year of significant challenges and countless opportunities, here is our thank you to partners.

Hired, promoted

Avast Business Promotes Microsoft, Symantec Vet to Lead Global Channel

Marc Botham joined Avast six months ago as regional director for the UK and Ireland.

Microsoft 365 Lighthouse Signals Redmond’s Pending Big RMM Play

The tool will provide multitenant RMM capability for Microsoft 365.

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Galleries

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8 Ways Fraud Email Can Compromise Your Back Office

November 27, 2020

Industry Perspectives

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VDI Security: Are You Giving Customers Moving to VDI the Right Advice?

December 1, 2020

The Problem with PST Files in 2020

November 30, 2020

A Baker’s Dozen of Cyberattacks

November 30, 2020

Webinars

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Pandemic Pulse Check: Effectively Navigating the Distributed Workforce

December 8, 2020

2021 Cybersecurity Predictions: How MSPs Will Protect Customers —and Themselves — in the Year Ahead

December 10, 2020

Building a Longer-Term Remote Worker Connectivity Strategy

December 15, 2020

White Papers

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Kaspersky Security Offering for MSP and MSSP

November 10, 2020

Managed Service Provider Program

November 10, 2020

Microsoft Teams: Microsoft Practice Development Playbook

November 6, 2020

Upcoming Events

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Channel Partners Virtual

March 2, 2021 - March 4, 2021

Channel Partners Conference & Expo

November 2, 2021 - November 5, 2021

Videos and Fastchats

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It’s 501 Somewhere: Logicalis’ Jon Groves On Agility, Channel Transformation During COVID-19

October 23, 2020

MSSP Debate: Is It a Smart Time for MSPs to Take the Plunge?

September 23, 2020

VMware & SD-WAN: Taking a SASE Approach

September 23, 2020

Twitter

.@Acronis #cyberthreats report predicts 2021 will be the year of extortion. dlvr.it/RmsKGN https://t.co/ejJBwcUAvF

December 2, 2020

.@Synnex and @Concentrix are officially two separate publicly traded companies. The spinoff, announced in January,… twitter.com/i/web/status/1…

December 2, 2020

.@Expedient provides clients across several industry verticals with IaaS solutions and compliance help. And they’re… twitter.com/i/web/status/1…

December 2, 2020

RT @ChannelEurope: Day two of #EvolutionEU starts in 30 minutes with "Strategies to Attract and Retain a More Diverse Workforce" with @IDC'…

December 2, 2020

RT @Craig_Galbraith: Congrats to all of these new hires and promotions at @Telarus @ATTPartners @anexinet @Zadara @akeneopim and more! htt…

December 1, 2020

Didn’t watch the #AndyJassy @AWScloud keynote? Read this. You’re going to want the scoop. dlvr.it/Rmny4d https://t.co/g3LBoTFhMo

December 1, 2020

Get the #VDI #security balance right @Kaspersky #hybridcloud #MSP #telework #virtualization dlvr.it/RmnPJk https://t.co/OUmlRNS0Rq

December 1, 2020

Get to know #MSP501 #DigitalInnovator @Integritek. dlvr.it/RmmyRP https://t.co/rczj7Sb3gR

December 1, 2020