Channel Futures highlights columns contributed by industry experts who know the ins and outs of the industry in which we all work.
We are all familiar with 3rd party maintenance — and the premise that VARs can make additional residual revenue; however if we pay close attention to the ‘fine print’ in the programs and contracts, what really happens to the residual revenue and who really owns the customer? Are there options? What can VARs do to protect their revenue and cust
Everyone in the technology space is trying to decode the growth strategies represented by software as a service (SaaS) & Cloud. Oracle partners are no different. Like most headline garnering tech trends it’s hard to sift through the hyperbole to find firm ground. So as you pull the wrapper off the 2010 daily planner, take a look at thes
Getting into a rhythm is probably one of the most important disciplines a team can grasp to help their company excel. A rhythm is like going to the gym. The first week is really difficult, but if you stick with it, it will eventually pay off. Here’s how to help your company get into a rhythm for 2010.
First, set a schedule for yourself and your
Service Providers are worried about the future prospects of their current managed service offerings in the face of emerging competition. More and more customer compute dollars could flow toward cloud providers with huge scale advantages like Amazon, Google and Microsoft. I get the concern. But the cloud genie is not going back in the bottle. Here
With low barriers to entry (i.e., low up-front costs) and the potential for signficant recurring revenue, many service providers are moving into the MSP market. But what is the key to successfully growing your MSP practice and retaining customers so they will not turn elsewhere for their IT needs? By keeping some key best practices in mind, you
One of Cisco Systems’ top channel partners is making the managed services move. BlueWater Communications Group, Cisco’s US and Canada partner of the year, has built a network operations center (NOC) and has lined up 30 mid-market customers for managed network services. Here’s a look at BlueWater’s strategy, along with some tips for other aspiring […]
Recently listening to a group of Channel Partners with Unified Communication (UC) expertise was fascinating. Questions ranged from when it will become ubiquitous in small and medium business to the industry players that are going to make it a reality. Here’s a closer look at the conversation.
As always, my thoughts turned to the hardware side of