Intelligence

Featuring image galleries, webinars, industry perspectives and more, Channel Futures Intelligence takes a deep dive into the topics our readers care about most.

Highlights

Image Gallery: MSP 501 Awards Dinner — See Who Took Home Hardware

We present photos from the MSP 501 Awards Dinner at Channel Partners Evolution. See who took...

Ingram Micro: It’s Up to Our MSP Partners to Keep Clients ‘Out of the Headlines’

Here's how the distribution giant is working to keep cyberattacks from impacting customers.

Dell Expert Network: Everything Is Meant to ‘Help the MSPs’

Dell Expert Network is forging new ground in the channel with MSPs.

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Lights, Camera, Action: The 5 Second Outcome-Based Sales Pitch

We blinked, and it’s 2020. It’s a new world where selling on features and benefits is dead, and today’s prospects want to hear about business outcomes. But what’s the difference between features, benefits, and outcomes, anyway, and how do you explain them clearly to an end user? Join Juan Fernandez of ImageNet Consulting as he […]

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Moving to Subscription-Based Products/Services: Is it Time?

Here’s how to position managed services for security with an OPEX pricing model.

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SMBs Are Taking Cybersecurity More Seriously

With SMBs working to beef up their cybersecurity investments, here are some key trends to watch out for.

Image from Ingram Micro ONE 2019 conference

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A Showcase of Innovation and Inspiration at Ingram Micro ONE 2019

The biggest ONE event ever featured several firsts and actionable insights into what’s to come.

So You Wanna Be a 501er?

For the last 14 years, the MSP 501 has been the industry’s largest, most comprehensive and most prestigious ranking list. With the dawn of a new decade, we revisited the survey and methodology with the purpose of making sure it was the best reflection of the current state of the IT channel that it could […]

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Why an Agile Workforce is Critical in 2020

As business executives approach a new decade, they must harness the potential of the non-employee workforce, leverage new and innovative talent acquisition models, and utilize progressive technology platforms to facilitate scalability across all enterprise functions. This research report will highlight the criticality of workforce agility in the evolving world of work and present recommendations and […]

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Setting Hourly Rates for Field Service Technicians

Average field service hourly rates vary by location and type of work, which creates a headache when seeing hourly pay rates. It’s important to balance fair pay rates with your budget and preferred quality-outcomes. So how can you accurately price work for any location or skillset? This guide was created to help. With more than […]

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Addressing the Cyber Skills Gap

Cyberattacks are the fastest-growing crimes in the world, increasing in both number and sophistication. Experts project that global spending on cybersecurity products and services will exceed $1 trillion cumulatively through 2021. What’s more, cyberattacks will cost the world $6 trillion annually by 2021. Organizations are in dire need of security, which creates incredible growth and […]

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Secrets to Sustainable Growth – for MSPs, by MSPs

Chapter 3: Protect Your Revenue If you’re an MSP whose made it through the first and most challenging stages of growth – turning the chaos of startup into scale and pursuing order to maximize profit – then congratulations and this is for you! Inside this new installation of our MSP Secrets for Sustainable Growth eBook […]

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The MSP Guide to Higher Growth: Pricing for Profitability

As the pace of technology innovation continues to expand, it becomes harder for IT personnel within SMB to keep up. Not because they are not capable, but simply because they do not have time or opportunity to learn about new capabilities to the level required for adoption. MSPs have a great opportunity to bridge this […]

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How to Achieve Efficiency and Time Savings with Mobile IT Solutions

The technological revolution created a mobile-first society where marketers must come up with mobile-oriented strategies to reach their target customers. MSPs can achieve a lot by switching to mobile-first solutions. Most MSPs constantly face issues related to time management and hiring suitable talent. This eBook provides insight into how switching to mobile-first solutions enables MSPs […]

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MSP Success Roadmap: 5 Steps to Working Smarter and Faster

Many MSPs think that the key to accomplishing more is to keep pushing the limit no matter what. Working hard may be essential but it’s only part of the equation. It’s time to rethink the adage, “hard work is the key to success” and replace it with “think smart and work hard.” Success comes from […]

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Cheat Sheet: Top 11 Out-of-the-Box Automations

IT technicians work long hours to clear up service tickets every day, which is an absolute feat. Is IT automation the answer? No, but it will help them be more efficient and able to focus on other IT management tasks. This cheat sheet provides a sneak peek of the top 11 out-of-the-box automation ideas you […]

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Monitor Your RMM Checklist

Organizations today are dealing with a new breed of workforce that are rarely disconnected, and neither are the devices they use. Much of your corporate data and applications are hosted on these devices, and they need to be monitored and secured with near total uptime. You Remote Monitoring and Management (RMM) solution is the first […]

Intelligence

Featuring image galleries, webinars, industry perspectives and more, Channel Futures Intelligence takes a deep dive into the topics our readers care about most.

Highlights

Image Gallery: MSP 501 Awards Dinner — See Who Took Home Hardware

Ingram Micro: It’s Up to Our MSP Partners to Keep Clients ‘Out of the Headlines’

Dell Expert Network: Everything Is Meant to ‘Help the MSPs’

Lights, Camera, Action: The 5 Second Outcome-Based Sales Pitch

Sponsor Content

Moving to Subscription-Based Products/Services: Is it Time?

Sponsor Content

SMBs Are Taking Cybersecurity More Seriously

Sponsor Content

A Showcase of Innovation and Inspiration at Ingram Micro ONE 2019

So You Wanna Be a 501er?

Sponsor Content

Why an Agile Workforce is Critical in 2020

Sponsor Content

Setting Hourly Rates for Field Service Technicians

Sponsor Content

Addressing the Cyber Skills Gap

Sponsor Content

Secrets to Sustainable Growth – for MSPs, by MSPs

Sponsor Content

The MSP Guide to Higher Growth: Pricing for Profitability

Sponsor Content

How to Achieve Efficiency and Time Savings with Mobile IT Solutions

Sponsor Content

MSP Success Roadmap: 5 Steps to Working Smarter and Faster

Sponsor Content

Cheat Sheet: Top 11 Out-of-the-Box Automations

Sponsor Content

Monitor Your RMM Checklist

Sponsor Content

7 Cybersecurity Predictions for 2020 from Webroot and Carbonite

Galleries

10 Most Notable IT Mergers and Acquisitions of 2019

From the Industry

Moving to Subscription-Based Products/Services: Is it Time?

SMBs Are Taking Cybersecurity More Seriously

A Showcase of Innovation and Inspiration at Ingram Micro ONE 2019

Webinars

Lights, Camera, Action: The 5 Second Outcome-Based Sales Pitch

How On-Demand IT Labor Gets the Job Done for MSPs

White Papers

Why an Agile Workforce is Critical in 2020

Setting Hourly Rates for Field Service Technicians

Addressing the Cyber Skills Gap

Events

Channel Partners Conference & Expo

Videos

FASTCHAT: Why an MSP Needs to Extend Detection and Response Beyond Endpoint Security

Ingram Micro: It’s Up to Our MSP Partners to Keep Clients ‘Out of the Headlines’

Liongard: Here’s How We ‘Roar’ for the MSP Community

Twitter