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There are tens of thousands of managed service providers worldwide. Yours must stand out from the pack, or else. Customer experience is the most effective differentiator: an MSP that delivers consistently excellent service every step of the way is an MSP that’s built to last. Any successful MSP will tell you that customer experience is […]
The managed IT services business has a bright future, with global growth expected to increase from $180.5 billion in 2018 to $282 billion by 2023. Yet, many MSPs continue to find it challenging to grow, optimize, and sustain (or exit) profitability. This eBook series sets out to offer critical guidance to MSPs on how to […]
Data is the lifeblood of modern business. Organizations that control its flow reign supreme, leveraging the resulting insights to drive operational efficiencies, differentiate products and services, and enhance the customer experience. A growing number of data-driven companies are embracing edge computing architectures that let them analyze device information in virtual real time, further transforming customer […]
At the heart of every organization are its employees, the engine that drives growth, fueled by the data they create and store. It should come as no surprise that 60 percent of corporate data is stored on employee endpoints, and cybercriminals are progressively targeting the valuable data contained on these endpoints. What’s more concerning is […]
Internet of Things (IoT) devices are not secure, which poses a serious threat to your company. According to Gartner, worldwide spending on IoT security will climb to $3.1 billion in 2021, more than doubling 2018 spending of $1.5 billion. But IT is still expected to add IoT devices to the organization’s asset list. This MSSP […]
Business is under attack. Hackers are constantly introducing new malware variants and identifying network vulnerabilities to exploit, and as the threat landscape expands and grows more dangerous, a strong security posture has never been more critical. But most organizations can’t do it on their own — which creates a substantial opportunity for MSPs to add […]