New Technology Products for the Channel: AT&T, HPE, Ooma, More

Strategic partnerships around AI are reaching apocalyptic levels.

James Anderson, Senior News Editor

June 18, 2024

14 Slides
New technology products that channel partners can use or sell
Gearstd/Shutterstock

Vendors all across the tech stack are bringing more automation to their platforms.

Channel Futures in its latest roundup of new and updated technology products saw automation ramp up industrywide.

Take, for instance, Granite Telecommunications, which joined some of its network service provider peers in patenting a tool that automatically troubleshoots and reboots networks. Or GoTo, which is using AI to weed out scammers from its remote support tool.

These vendors are targeting a variety of channel partners, who will in turn sell to or service (or both) business end users. The partners include advisors, service providers, resellers, integrators and consultants.

New Technology Products: Oh, Gen AI

In this world of technology journalism, it's common to see headlines about big vendors teaming up around a certain hot product. For example, in recent years, telcos and IT infrastructure providers have announced strategic partnerships around 5G and edge networking. Generative AI, and AI in general, seem to be producing a similar lineup of stories.

Were we to recap every gen AI strategic partnership, there would not be enough slides in all the world wide web to cover them. For example, Palo Alto Networs is pairing its tech with Accenture's services to support AI deployments. And IBM and SAP are bringing AI into the Rise with SAP ERP solution. Contact center platform providers are frequently announcing integrations that they say will enhance their AI capabilities.

Related:New Tech Products: GoTo, Avaya, N-Able, AWS, More

The slideshow above shows 14 stories of IT and telecommunications providers that announced new or updated technology products in the last month.

View the previous month's slideshow as well.

About the Author

James Anderson

Senior News Editor, Channel Futures

James Anderson is a senior news editor for Channel Futures. He interned with Informa while working toward his degree in journalism from Arizona State University, then joined the company after graduating. He writes about SD-WAN, telecom and cablecos, technology services distributors and carriers. He has served as a moderator for multiple panels at Channel Partners events.

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