Microsoft, Zoom Gain, Cisco Loses, in Worldwide UC&C Market
Providers are under pressure to monetize existing customers and gain new ones.
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Lumen Partners with Talkdesk to Scale Up Cloud-Based Solutions for Contact Centers
It will improve “usability, efficiency and flexibility,” officials said.
8x8 Intros OpenAI Integrations to Enhance CX and Team Performance
The company is infusing deeper AI/ML, natural language understanding models and performance capabilities into its contact center.
New Products, Services: RingCentral, VMware, Cisco, Telco-Cloud Partnerships
Check Point launching SD-WAN? AWS partnering with a UCaaS/CCaaS provider?
UCaaS Provider Viirtue Gets $10.8 Million from Ballast Point Ventures
The company will use the investment to expand its Viibe platform.
The State of M&A: What Does Vendor Consolidation Mean for Partners?
Merged vendors are drafting new partner agreements more frequently than ever.
After AppDirect Sale, TBI, Shepstone Reckon with Layoffs Fallout
“If anyone promises you equity, get it in writing,” a former TBI employee told Channel Futures.
Advantage Communications Group Eyes Expansion Amid Rising EMEA Adoption
Advantage executives said European multinational companies are warming to the firm’s unique blend of agent and MSP services.
Partners, Analysts: Avaya Road Back from Bankruptcy to Be 'Long and Arduous'
Most partners and analysts we spoke with aren’t too optimistic about Avaya bouncing back.
Early Inventory Availability, Intelisys Cloud Growth Propel ScanSource Profit in Latest Quarter
Intelisys drove $2.4 billion in annual end-user billings, according to ScanSource execs.
BYOC and Partnering for Unified Communications Success: A Winning Strategy for Service Provider Growth
Service providers can enter the cloud telephony market with external voice capabilities for UCaaS platforms.
Broadvoice Appoints 8x8, Mitel Vet as VP of Channel Partnerships and Alliances
He brings UCaaS and CCaaS leadership to Broadvoice’s partnership strategy.
Sponsored Content
6 UCaaS Reseller Challenges and How Real World Businesses Solved Them
Learn about six of the most common UCaaS reseller challenges and how resellers were able to solve them with SkySwitch. It’s not easy reselling technology solutions. There is any number of challenges that can frustrate customers, create headaches for you, and hold back your business. At SkySwitch, we have ONE focus and specialty: white-label UCaaS. […]
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Frost Radar: North American UCaaS Market, 2022
A Benchmarking System to Spark Companies to Action – Innovation That Fuels New Deal Flow and Growth Pipelines Innovative business models are reshaping the UCaaS industry and compelling providers to adapt to boost their competitive edge. Read on to learn the following key trends are determining long-term success among market UCaaS participants. To read the […]
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The Complete Guide to White-Label UCaaS for Reseller Success
Whether you’re interested in expanding on your brand or building a business from square one, reselling white-label UCaaS can be far more profitable than you might expect. Learn how to set your reseller business up for success with white-label UCaaS. Partnering with a fully managed UCaaS platform empowers resellers in multiple tech industries to increase […]
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Meet the 2023 Channel Futures Channel Influencers
April 13, 2023
.@KaseyaCorp #MSP survey shows growing significance of automation, #cybersecurity remains clients' top challenge.… twitter.com/i/web/status/1…
.@HP thanks partners, promises to reduce wait times and complexity across organization. #HPAmplify… twitter.com/i/web/status/1…
.@Kyndryl #layoffs impacting a percentage of workforce. dlvr.it/SllFbF https://t.co/Bo77KdJMpx
[email protected] makes #DE&I a priority year-round, not just for @womenshistmonth. “A constant cadence of activism… twitter.com/i/web/status/1…
📺 Tune into the latest CFTV episode, brought to you by @HitachiVantara, all about how you can identify your competi… twitter.com/i/web/status/1…
“Things that are not possible are possible,” said @Google's @behshad_behzadi at #EnterpriseConnect about generative… twitter.com/i/web/status/1…
📺 We asked 2023 #ChannelInfluencer @peter_kujawa from Service Leadership what his secret sauce is- his work philoso… twitter.com/i/web/status/1…
.@okta rolling out redesigned partner program. #cybersecurity dlvr.it/SlkYJl https://t.co/52Wx5prcNS