VMware: Desktone Acquisition Targets DaaS Service Providers
VMware's buyout of Desktone, announced today, is designed to empower managed services providers (MSPs) and cloud services providers (CSPs) with desktop as a service (DaaS) capabilities. VMware (VMW) has a strong following among VARs and larger CSPs. But can the VMware-Desktone combination march into the SMB market, where smaller MSPs tend to work with independenceIT and other emerging hosted desktop providers?
Whether you call it hosted desktops, DaaS (now a VMware trademark, apparently) or VDI (virtual desktop infrastructure, a growing number of MSPs have been pushing in this direction.
The reason: MSPs want to deliver a great end-user experience, and that increasingly means users want anywhere, anytime access to their desktops — from PCs, smartphones and tablets. At the same time, small businesses want to better manage the BYOD wave, plus the transition from Windows XP — which Microsoft will end of life on April 8, 2014.
The big challenge: MSPs that pursue hosted desktops typically want to control the branding, pricing, billing and other related services. MSP-friendly companies like independenceIT offer those capabilities. I concede: I don't know if Desktone goes that far, nor do I know if VMware will adjust/evolve how Desktone is promoted and sold through the channel.
VMware generates the vast majority of sales from the channel. And the company has 11,000 service providers. We're trying to determine how many of those service providers are MSPs that want to offer SMB customers hosted desktops…