Microsoft: 14 Million Glitch-Free Windows 10 Downloads in First 24 Hours
Microsoft (MSFT) said customer downloads of some 14 million copies of the Windows 10 operating system upgrade in the first 24 hours of availability have proceeded without a hitch both with CDNs (content delivery providers) and ISPs (Internet service providers).
In other words, so far it’s gone fine up and down the line.
The 14 million early downloads so far are just a small percentage of the expected overall volume and dwarf the 4 million attributed to the tepid rollout of Windows 8 in an initial three-day period in 2012. In the first month of Windows 8, Microsoft sold 40 million Windows 8 licenses, a figure Windows 10 easily will achieve in days.
To put the 14 million downloads in perspective, it’s slightly over 1 percent of the one billion Windows 10 installations Microsoft has said it wants worldwide by 2018 and not quite 1 percent of the estimated 1 billion devices currently running Windows globally.
A day ahead of the schedule Windows 10 release, content delivery expert Dan Rayburn had cautioned in a blog post that users should expect quality control issues with the download.
“Unless Windows 10 is a complete flop and people don’t upgrade as quickly as Microsoft expects, Windows 10 is going to create some serious havoc with regards to the user experience,” he wrote. “Expect to see some download times in the days, not hours, especially if any other content owners happen to have larger than expected traffic at the same time,” he said. “Quality of service for downloads could deteriorate really quickly and remain poor for days, if not longer.”
So far, from what Microsoft says, none of that appears to have occurred.
“It has been an incredible 24 hours for Windows and our fans,” wrote Yusuf Mehdi, Microsoft Windows and Devices Group corporate vice president, in a blog post.
“We’re humbled and grateful to see the response to Windows 10. We have seen unprecedented demand for Windows 10, with reviews and customer feedback overwhelmingly positive around the globe. We are doing everything we can to upgrade the world to Windows 10 as quickly as possible over the coming days and weeks ahead,” he said.
“Our top priority has been ensuring that everyone has a great upgrade experience, so, we are carefully rolling out Windows 10 in phases, delivering Windows 10 first to our Windows Insiders,” Mehdi wrote. “While we now have more than 14 million devices running Windows 10, we still have many more upgrades to go before we catch up to each of you that reserved your upgrade.”
Mehdi reiterated that Microsoft has available one-on-one technical support at its Answer Desk and is working with a coterie of retailers, including Best Buy, Bic Camera, Croma, Currys/PC World, Elkjøp, Jarrir, Incredible Connection, Media Markt, Staples, Wal-Mart, Yamada and Yodobashi to help users on the upgrade and data migration from old PCs to new PCs.
“We appreciate everyone who has upgraded to Windows 10 and we appreciate everyone who will upgrade in the days and weeks ahead as we make our way toward one billion devices running Windows 10 in the next few years,” he wrote.
And, in a nod to Windows-as-a-Service, Mehdi reminded users that Microsoft is “committed to making [Windows 10] better and better with ongoing innovations and security updates.”