From the Industry

Six Steps to Get Employees Thinking Like Entrepreneurs

• October 13, 2008

Putting A Price On Eternal IT and MSP Happiness

• October 3, 2008

The evil-hearted Mr. Burns of Simpson’s fame once quipped “One dollar for eternal happiness? I’d be happier with the dollar.”

As funny as this line is, it underscores an important business reality — at

It’s Time to Add Power Management to Your Service Catalogue

• July 20, 2008

A lot of people talk about “going green” — but have you ever done the math to see how power management can assist your company — and your customers? Take a look at this quick example, involving the cost of running 500 PC desktops year-round in California.

The retail price of electricity in California is 11.53 cents per kW hour. If y

MSP Center Plus Launches Beta

• June 8, 2008

Being an MSP is no fun, especially if you are a mid-sized organization.

As you read this article, national players and biggies such as Dell might be talking to your customers with attractive offerings. Being a regional player with quick on-call service might no longer work out to your advantage. Now, how do you face this situation? What’s your

Promote Business Continuity as a Managed Service

• May 20, 2008

Business continuity is the ability of an organization to continue functioning after an unplanned interruption. Data disaster recovery is an important part of business continuity capabilities.

Why does your end client need a business continuity solution? And what are the key components of a business continuity plan? Here are some answers.

• April 21, 2008

Solution providers have a lot to gain from adopting managed services. Less appreciated is the fact that vendors have a lot at stake, too. Increasingly they realize that adoption of managed services by their channel partners is not only a winning strategy, but an essential strategy for long term success in the SMB market.

MSP P

Take Control of Your Demand Generation

• March 20, 2008

If your client base isn’t growing, you can’t be happy and furthermore you’ll find it harder and harder pay the bills. Your support structure should allow you bring on more new clients and less new employees, if you’ve set up your assembly line properly. If you haven’t, that’s a problem that will require much more time to cover.

But

A Door Opener for Managed Services

• February 20, 2008

We all talk about how difficult it is to grow our sales. Is there a magic bullet? What can you use as a door opener so you can promote your managed services? Let’s focus on what small to medium size businesses (SMB) are looking for.

According to top publications and research groups, business owners and managers in the SMB market are most inter

SaaS And Managed Services: Friends or Foes?

• January 14, 2008

SaaS (software as a service) and managed services are often mentioned in the same breath as though they were part of some collective goodness, but for many MSPs they have actually been more like mortal enemies.

In fact most MSPs have focused almost exclusively on the bread and butter servers, desktops, networks and applications that reside withi

Guest Blogs Set to Debut In January

• December 26, 2007

Stay tuned for our first guest blogs, including perspectives from Level Platforms CEO Peter Sandiford. His perspectives and the views of other MSP leaders will debut in January 2008.

Changing Markets Could be Perfect Time for Report Automation

• December 5, 2007

Changes in the way companies receive and consume data are forcing many MSPs to change the way they manage that data. And as that relationship becomes more complex, so, too, should the way MSPs manage the information about that data.

In short, MSPs need to be able to provide meaningful reports on how they’re managing their customers’ data to