Seven Managed Services Blogs MSPmentor Didn’t Write: April 29
Greetings from 30,000 feet. I’m flying to the Kaseya Connect User Conference today, before proceeding to the HTG Dallas conference on May 3. It’s shaping up to be a busy week. But before MSPmentor embarks on its next round of content, here are seven managed services blog entries that we didn’t have time to write for the week ending April 29, 2011.
7. Security as a Service: Roaring Penguin on June 1 is expected to release CanIt Archiver. The email archiving product, designed for small businesses, will be available as on-premise software and as a hosted service. Roaring Penguin says the software can be monitored by Level Platforms, Kaseya and N-Able.
6. Minor Upgrade: ConnectWise 2011.2 has debuted. The upgrade supports Windows Internet Explorer 9 and additional mobile features for iPhone and Android users. API enhancements allow developers to more easily support invoicing, reporting, working with contacts and contact groups. Also, alerts and service tickets created in Kaseya service center will automatically sync with ConnectWise. Additionally, tickets created in ConnectWise will also now sync to Zenith Infotech RMM (requires ConnectWise MSP add-on).
5. Speaking of PSA: ConnectWise, Autotask and Tigerpaw each will be on hand for this week’s Kaseya Connect User Conference in Las Vegas. PSA (professional services automation) integration will be a key topic covered on May 3 at the conference.
4. Money Matters: HEIT, a leading MSP focused on the financial services industry, recently inked a strategic alliance with Open Solutions, one of the larger financial software companies to provide their clients with HEIT’s Managed “Performance” solutions. The deal allows Open Solutions’ sales team to resell HEIT’s managed services, which focus on the monitoring, configuration, management and remediation of server, systems, network and desktop infrastructures.
3. Nifty Software: Quest Software has quietly launched QMAT. The free tool allows VARs and MSPs to compare existing on-premise Exchange to Microsoft BPOS and Gmail with real system info. Thanks to Mitch Brisebois, Quest user experience architect, for the tip.
1. First-Quarter Recap: So how did MSPs really perform in Q1, and how is business shaping up so far this quarter? Our staff will be pursuing answers to those questions this week during conferences hosted by Kaseya, HTG, Enterasys and Photizo Group.
That’s all for now. Thanks so much for reading and for continuing the dialog here on MSPmentor.
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