ISG, Blazent Partner on Consumption Management Service
Information Services Group (ISG), a market intelligence and advisory services company, recently launched a new Consumption Management service to help enterprises address IT asset management and reconciliation.
The new service is available either as a standalone offering or as a part of a comprehensive managed services solutions from ISG Governance Solutions. It also incorporates technology from Blazent, an ISG strategic partner that focuses on the unique needs of IT outsourcing relationships.
According to a Blazent analysis of 70 IT enterprises in Fortune 500 companies, an average of 15 percent of servers are not backed up. In addition, 16 percent of Windows-based assets lack anti-virus protection. “Book-to-floor” gaps, the difference between contracted and actual assets — average 14 percent, and estimates of how many PCs are in the organization are typically off by 8 percent.
To close these gaps, the new management service applies IT intelligence tools to validate a client’s consumption of resources, verify backups and identify redundant and unused assets. The service also helps ensure the accuracy of billing, while reducing invoicing errors.
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