ISG, Blazent Partner on Consumption Management Service

Information Services Group (ISG), a market intelligence and advisory services company, recently launched a new Consumption Management service to help enterprises address IT asset management and reconciliation.

The new service is available either as a standalone offering or as a part of a comprehensive managed services solutions from ISG Governance Solutions. It also incorporates technology from Blazent, an ISG strategic partner that focuses on the unique needs of IT outsourcing relationships.

According to a Blazent analysis of 70 IT enterprises in Fortune 500 companies, an average of 15 percent of servers are not backed up. In addition, 16 percent of Windows-based assets lack anti-virus protection. "Book-to-floor" gaps, the difference between contracted and actual assets -- average 14 percent, and estimates of how many PCs are in the organization are typically off by 8 percent.

To close these gaps, the new management service applies IT intelligence tools to validate a client's consumption of resources, verify backups and identify redundant and unused assets. The service also helps ensure the accuracy of billing, while reducing invoicing errors.

Do you use  ISG's new service? Please let us know with your comments.

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