It has been a busy week for the managed print services industry, with three major pieces of news to track. The latest involves Field Solutions, which has a network of 17,000 field technicians that can provide on-premise break-fix support. Looking ahead, Field Solutions plans to increase its focus on managed print services.
According to a press release, "At the request of multiple clients, Field Solutions is deploying numerous managed print services preferred-technician databases. These programs, which are in their pilot stages today, suggest a large potential contribution to growth in 2011."
That's a pretty generic statement. Who is asking Field Solutions to push into managed print services? And is it truly managed print services -- or simply reactive break-fix printer support? We're poking around for answers.
In the meantime, Field Solutions, which sounds somewhat like OnForce and Work Market, claims to be experiencing strong growth. Field Solutions' second-half 2010 revenue jumped 72 percent compared to the second half of 2009, though the company did not disclose profit figures.
This is the third noteworthy piece of managed print services news this week. The other two:
- Printelligent acquired a managed print services business from DirectPointe.
- Konica Minolta acquired All Covered, the North American managed services provider. All Covered will surely increase its focus on managed print services as part of the deal.
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