The wait is over and the clock is ticking for MSPs working with healthcare customers. The Depart of Health and Human Services (HHS) last month issued the final omnibus rule governing patient data protection under the Health Insurance Portability and Accountability Act (HIPAA). Nearly a year ago, HHS sent the final rule to the Office […]
John Moore 1
Recent articles by John Moore 1
- November 12, 2012
Healthcare has become a ripe vertical market for mobile device manage
- October 31, 2012
If you’re looking for a place that has to manage a lot of gadgets, look no further than the Pentagon. The U.S.
- October 24, 2012
SaaS vendors have generated considerable business for managed hosting service providers in recent years.
- August 22, 2012
Astute Networks Inc. will target MSPs as both a customer segment and distribution channel for its soon-to-ship storage appliance that aims to boost the performance of virtual machines and applications. The company this week is set to announce its ViSX G4 Flash VM storage appliance.
- August 13, 2012
SunView Software Inc. has been marketing its IT service management software to a range of enterprises since 2003 and now aims to approach a new market segment: MSPs. The Tampa, Fla.-based company this week will roll out an MSP edition of its flagship ChangeGear software offering.
- June 27, 2012
Managed services and cloud computing don’t have to be mutually exclusive. Avaya Government Solutions‘ recently launched communications and networking services offering demonstrates this notion.
- June 20, 2012
The Defense Department has rolled out a mobile device management (MDM) plan — just a couple of weeks after the Office of Management and Budget published a federal digital strategy that contains elements of MDM. What’s going on here? First the background. Mobility in most federal agencies for many years meant BlackBerrys and the associated […]
- May 25, 2012
Heath information exchanges, or HIEs, have been creating opportunities for technology and service providers able to navigate tricky interoperability issues. HIEs aim to distribute clinical information among healthcare providers. The goal: orchestrate patient care across providers that typically operate in electronic isolation. In recent years, HIE activity has been concentrated in state and regional HIEs.
- May 11, 2012
Virtual desktop infrastructure (VDI) over the years has been frequently documented in articles (and I’m as guilty as anyone) but less so in actual customer settings. The technology tried to follow behind server virtualization, but hasn’t seen quite the same uptake.
- April 27, 2012
A number of MSPs offer Payment Card Industry compliance services, but the going hasn’t been easy. Last year, reports depicted retailers struggling to meet the PCI Data Security Standard and, in some cases, lacking even basic knowledge of the standard. A Verizon study noted that close to 80 percent of the companies it surveyed fell short […]
- April 16, 2012
About a year ago, MSPmentor covered the debate between MSPs opting to pursue hosted VoIP services and those questioning whether such services offered the price/performance edge MSPs needed. A new report from Infonetics Research doesn’t necessarily settle the question of VoIP timing, but does depict a fast-growing hosted VoIP market. The Infonetics study says hosted PBX […]
- April 9, 2012
Here’s a bit of technology transfer for the virtualization market: Atlantis Computing, which partners with a number of MSPs, has taken its storage optimization approach for virtual desktops and moved it in into the application virtualization space. Service providers pursuing virtual desktop infrastructure (VDI) may already be familiar with Atlantis’ ILIO software. The product aims […]
- April 5, 2012
Many MSPs have placed check marks next to RMM, BDR, and PSA on their in-house applications to-do lists. What about marketing automation? Tools such as RMM and BDR handle customer support chores, while PSA covers time and billing and project management. Marketing, however, may be more sparsely automated. Demand generation activities — whether in-house or outsourced […]
- March 30, 2012
Latisys is on the expansion track once again, adding 72,000 square feet of data center space and rolling out an infrastructure-as-a-service cloud. The company, built on acquisitions, embarked in 2009 on a colocation, managed hosting and managed services strategy. The company in 2010 obtained more capacity for those services, purchasing or expanding data centers in the […]
- March 22, 2012
Network attached storage (NAS) can pose problems for MSPs with small and mid-sized business customers. MSPs may find themselves stranded between low-end, retail-channel devices in the sub $800 range and, on the other end of the spectrum, half-million dollar enterprise-class platforms (even a “midrange” NAS can run into the tens of thousands of dollars). A […]
- March 20, 2012
When it comes to vertical industries that MSPs can specialize in, healthcare has been at the top of the list. But so-called meaningful use guidelines have been a thorny mess for healthcare organizations and MSPs to navigate. Now healthcare-oriented IT service providers can get a look at the government’s proposed rules for running the second […]
- March 19, 2012
Big data-oriented ISVs have begun to emerge, adding another layer on a developing software stack and opening opportunities for service providers. A case in point: RainStor, a software vendor with offices in San Francisco and the United Kingdom, specializing in big data management. Rainstor is looking to partner with MSPs and help them bring the […]
- February 27, 2012
The Apache Hadoop distributed computing platform has grown from its initial markets and use cases into a technology on the brink of much wider adoption. Is it time for managed services provider (MSPs) to take notice? A few service providers already have… Consider the following: Z Data Inc., a San Diego-based provider of analytics solutions […]