Service providers, pay attention: Customers are changing their priorities and technology is the catalyst.
Elliot Markowitz is a veteran in channel publishing. He served as an editor at CRN for 11 years, was editorial director of webcasts and events at Ziff Davis, and also built the webcast group as editorial director at Nielsen Business Media. He's served in senior leadership roles across several channel brands.
Recent articles by Elliot Markowitz
- June 10, 2015
Security breaches are running wild. By all accounts, 2014 was the most active year for hackers, spammers and cyber criminals, and all experts agree that 2015 will be even worse.
- June 5, 2015
Winston Churchill once said, "Never let a good crisis go to waste." However, most people usually attribute that to quote to former White House Chief of Staff and current Chicago Mayor Rahm Emanuel, who a few years ago actually said, "You never let a serious crisis go to waste."
- June 3, 2015
Good news for service providers. The Internet of Things (IoT) continues to gain steam with businesses embracing the scalability, efficiencies and opportunities it presents.
In fact, the IoT is expected to increase to $1.7 trillion by 2020 from $655.8 billion last year, according to new research by International Data Corp. This amounts to a 16.9 percent compound annual growth rate.
- May 29, 2015
The worldwide security market continues to grow, to no surprise, and Symantec continues to dominate the landscape. However, Symantec’s lead is narrowing as other vendors grow market share. That is the most recent findings according to IT research company Gartner.
- May 27, 2015
Data shows that more than half of the top 25 highest paying jobs in demand are tech-related.
- May 22, 2015
No service provider can be all things to all customers. At some point it has to make a decision to acquire the appropriate skill sets to fill the need, partner with another service provider for a specific project or not offer that particular service.
- May 20, 2015
Access to capital is one of the main areas of concern among small business. The SBA just made that step easier by expanding its LINC program.
- May 8, 2015
For more than 30 years CompTIA has been an advocate for the channel providing resellers, VARs and solution providers with the latest training and certification, interactive live forums to help shape vendor programs and lobbying on their behalf on Capitol Hill.
- May 6, 2015
Outsourcing should never just be about cost savings or doing something cheaper. Instead, it should be part of a greater organizational structural plan.
- May 1, 2015
It may seem like everyone around has one, but maybe that is why the tablet market isn’t growing any more. Unlike its cousin, the cellphone, businesses and people seem to be holding onto to their current tablets longer and not in such a hurry to upgrade.
- April 29, 2015
It’s a decision all solution providers must face when approaching the best way to implement an IT rollout to a customer. What is more important: scalability, efficiency, and accuracy or speed and agility?
- April 24, 2015
There is no argument IBM is a company in transition. Its traditional revenue streams from hardware, specifically servers, are suffering as the industry moves forward with mobility and services. I’ve beat up on IBM in this space in the past but I also have to give credit where credit is due. There is a silver lining in IBM’s business and that is its emerging cloud offering, pun intended.
- April 22, 2015
Today’s organizations need to embrace millennials and understand what motivates them if they want to be successful in the future. Trying to mold them into an old-school business model is a recipe for disaster.
- April 17, 2015
The 2016 run for the White House is starting to heat up. Solution providers need to start paying attention, because who will be elected will affect their business.
- April 15, 2015
Business-to-business ecommerce sales are expected to rise to more than $1 trillion by 2020 from $780 billion this year and account for 12 percent of all B2B sales, according to a recent report by Forrester.
- April 10, 2015
Can the great IT spending boom finally reached its peak? Are customers—business and personal—finally going to slow down their technology adoption? Is the sky really falling?
- April 8, 2015
Solution providers—most small businesses for that matter—usually are not the savviest marketers. Most owners and operators are focused on customers and bottom-line operations and, as a result, neglect to have a solid marketing strategy.
- April 3, 2015
Security threats are looming large in 2015. There are enormous opportunities for those solution providers who make security services part of their offering to customers.
- April 1, 2015
Today’s customers can be intensely demanding. It is nearly impossible to please them 100 percent of the time and there are some that seem to be never happy. Sometimes it is even better to walk away from such unruly customers rather than subject your team of professionals to them.