How Your MSP Can Deliver an Excellent Customer Experience
| Date | Available On Demand |
| Duration | 1 Hour |
| Sponsor | Liongard |
| Featured Speakers | Mark Sokol |
There are tens of thousands of managed service providers worldwide. Yours must stand out from the pack, or else. Customer experience is the most effective differentiator: an MSP that delivers consistently excellent service every step of the way is an MSP that’s built to last. Any successful MSP will tell you that customer experience is the bedrock of its business — and even better, some MSPs will share their trade secrets with you.
Join Mark Sokol, VP of Marketing at Liongard, to discover how your MSP business can develop a consistent and profitable customer experience. Mark and a selected panel of market experts will offer lessons learned from more than 20 candid conversations with the industry’s leading providers, some of whom will share their customer journey stories firsthand.
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Speakers:
Mark Sokol, VP of Marketing, Liongard
Mark Sokol is Vice President of Marketing at Liongard, a platform that automates the documentation process, generates critical alerts, and provides cross-client and environment reporting, giving MSPs full visibility into the data needed to make decisions.
