Specialty Practices

Costly Integration Challenges Stymie Modern Businesses

Digital transformation challenges businesses to modernize, a survey reveals.

Avaya’s Gary Levy: Partners Know We’re Evolving

Avaya channel chief Gary Levy shares the direction his company is taking with partners in 2019.

Microsoft, Google, Oracle Put Cloud Focus on Retail

The cloud providers hope to gain ground in an industry that is wary of giant competitor AWS.

You Don’t Need a New Website to Reflect Your Niche Offer

Once you’ve chosen a service niche, drill down and learn its business drivers and problems.

HP Targets Small Merchants with New Android-Based POS Solution

The new push to reach SMB retailers includes a partnership with PayPal.

Lenovo Preps Partners for Higher Ed, Government Sales Push

Partners with expertise in these verticals will be pleased with the device maker’s 2019 plans.

Kaseya’s RapidFire Wants to Take the Headache Out of Compliance Services

Making sure a client doesn’t run afoul of an auditor is a tedious and confusing business.

Microsoft Azure Dives Deeper Into Retail with Kroger

It’s the latest in relationships forged between cloud providers and large brick-and-mortar chains.

E-Tech: Look to Web Dev to Offset Shrinking Traditional Margins

This MSP spinning up a web-development practice turned out to be a great idea.

Does Apple’s Stall Suggest the Tech Industry Is Out of Ideas?

The classic battle between efficiency and creativity is well underway in the industry and channel, too.

Indirect Sales Channel to Gain Steam in 2019 and Beyond

Indirect sales teams have a bigger role to play as digital transformation takes hold.

SOS Support Stresses the Importance of Documentation

Documentation can be viewed as a tedious, necessary evil.

7 Surprising SaaS Apps to Boost Your Business

These seven will boost your business next year and prepare your company for an ever-changing future.

Kaseya Expands IT Complete Platform with Acquisition of IT Glue

The software company vows to keep IT Glue a separate unit and support competing MSP management platforms.

3 Ways to Build Momentum for 2019 and Beyond

For success, MSPs must work toward the key pillars that contribute to partner success and profitability.