Author

Company: Unigma

Kirill Bensonoff

Kirill Bensonoff is a seasoned entrepreneur and the founder of Unigma, a unified cloud management platform. Unigma has been featured in a number of publications, and Kirill blogs regularly about cloud, tech and growing your managed services business. He can be reached at [email protected].

Recent articles by Kirill Bensonoff

support bot

The Role of IT Support Bots for Service Providers and Internal Departments

Support bots can create and assign tickets, schedule support calls, provide status updates and escalate critical issues before a single support staff member is even engaged.

The Perfect Weather for Your IT: Sunny with a Chance of Cloud All Summer

With the power of the cloud, you can keep things running smoothly wherever your summer adventures take you.

5 Cloud Adoption Facts That Show How Businesses are Readily Embracing Cloud

The cloud isn’t a passing fad or just training-wheel technology for bootstrapping startups; it’s increasingly how enterprises are affordable, reliable and scalable addressing their IT needs.

How to Reduce Risk During Your AWS Migration

A cloud migration plan should address all potential risks that might arise before, during and after the transition.

3 Ways to Increase Revenue By Optimizing Client Cost Savings in the Cloud

Whether your clients are using Microsoft Azure or Amazon Web Services (AWS), you can increase your revenue and help them optimize cost savings at the same time.

Four Ways to Help Clients Save On AWS Costs

The downside of cloud flexibility is that the bill can quickly expand faster than initially intended.

7 Ways to Improve Your Customer’s Disaster Recovery Preparedness

Working with them through every step of this process can help improve your customer’s disaster recovery preparedness.

Best Practices for Monitoring AWS and Azure Cloud

Your job as an MSP is to make sure your client is getting the best performance for their money.

AI in IT: Improving the Support Experience with Artificial Intelligence

Chatbots can be a powerful way of alerting your support reps of a problem without tying them up on the phone, while providing the customer a pleasant, guided experience.

Invest In Your Future: 5 Business Opportunities MSPs Can Leverage In The Cloud

There are countless business opportunities for MSPs in the cloud, but here are five ways MSPs can cash in on cloud adoption.