Seven Managed Services Blogs MSPmentor Didn’t Write: July 16
I’m switching gears from Microsoft Worldwide Partner Conference 2010 (WPC10) to HostingCon, which starts July 19 in Austin, Texas. But before I catch my next flight, here are seven managed services blog entries the MSPmentor team didn’t have a chance to write for the week ending July 16, 2010.
7. See More, Do More?: Tigerpaw Software has launched an Employee Web Portal that gives “IT and telecommunications providers…real-time web access to the information in Tigerpaw that they can use to win new business on-site, improve service levels, and capture more billable time from the field to better serve their customers,” the company claims.
6. Hot Stuff?: SpamSoap, the online email security specialist, is hiring two new sales people, and has offers out for a new channel recruiter and a customer support rep. The company has also hired a new support manager for Spam Soap. “We’re not seeing a slowdown in the Email Security space,” says SpamSoap’s Rob Leon. “It’s actually getting a little hotter.”
5. There’s Money in Managed Storage: Axcient, which provides backup and disaster recovery services to managed service providers serving small and medium sized businesses, has collected $9 million out of a potential $10 million in equity-based Series B funding, according to Xconomy.
4. MSPs Gather, Learn: Microsoft Worldwide Partner Conference 2010 (WPC10) wasn’t the only event of the week. TruMethods quietly gathered more than 60 MSPs from four continents to attend Schnizzfest 2010 in Philadelphia. Sales and business development were prime topics of discussion.
3. MSPs Plugging Into Small Business Server?: Microsoft’s forthcoming Windows Small Business Server Aurora release includes cloud capabilities. But here’s the twist: It sounds like Microsoft will soon reach out to cloud ISVs — online backup companies, SaaS security companies, etc. — to write plug-ins for SBS Aurora.
The idea is for SBS Aurora to remain on-premise while it communicates with various cloud services. MSPs like Dave Sobel’s Evolve Technology are expected to give SBS Aurora a close look.
2. Studying the Competition: itControl Solutions, according to a press release, has hired a research firm to see how the company’s remote management platform compared with “top industry leaders” such as Kaseya, N-able, Level Platforms and Labtech. Sort of ironic: A lot of MSPs had never heard of LabTech until ConnectWise Capital invested in Labtech in early 2010. Now, rival itControl Solutions is calling LabTech an industry leader. It’s one thing to search engine optimize using rivals’ names. But calling rivals industry leaders?
But back to the story at hand: itControl Solutions is working with a consulting firm Mi6 Group on channel optimization strategies. Sounds like itControl will be at CompTIA Breakaway expanding a bit more on the company’s strategy, which will surely involve the new CAKE offering.
1. Price War?: Sources walking the halls of Kaseya tell me Kaseya is planning a SaaS — um, Cloud — pricing surprise. You may recall that Kaseya has been planning to launch SaaS-based remote monitoring, management and IT administration platforms. I hear the platforms will launch any day, rebranded as cloud and offering lower price points than originally expected…