Avaya Expands Enterprise Mobile Collaboration Support to iPad
Avaya has expanded the reach of its Avaya Flare Communicator to include support for the Apple iPad. Avaya claims the Avaya Flare Communicator gives enterprise workers using mobile devices a secure, unified communications (UC) platform that can be used over Wifi and 3G networks.
The communicator platform includes instant messaging and email integration, the ability to search a corporate directory and add contacts directly to the Avaya Flare, and the ability to manage simultaneous voice calls. Overall, the Avaya Flare Communicator gives mobile device users a way to multi-task. And most importantly, Avaya claims its Flare Communicator helps businesses save money. How? Instead of getting hit with roaming charges when traveling across different cell networks, users can connect via their data channel.
iPad users can now download the Avaya Flare Communitor from the Apple App Store. And if all goes well, Avaya plans to extend its communication solution to several other consumer mobile devices and operating systems in 2012.
Another note — Avaya claims its Flare Communictor is another solution to help businesses support their bring-your-own-device (BYOD) and consumerization strategies. BYOD is trend we expected would take off in 2012 and make the mobile device management (MDM) sector one of the fastest growing and most valuable managed services sectors. We’ve already seen several examples of this in early 2012, as 70 percent of MSPs say their customers are now asking about mobile device management.