RightNow: Will SaaS Sales Shine Today?

RightNow, a CRM provider that has been shifting to a software as a service (SaaS) business model, is scheduled to release financial results after US markets close today.

RightNow's results could give managed service providers and SaaS enthusiasts a few hints about the overall health of the on-demand software industry. Also, RightNow may help other companies to better plan their own shifts to SaaS.

So far, the move to SaaS hasn't gone very smoothly for RightNow. The company hit a few financial bumps in recent quarters, but received an upgrade from one investment firm on March 31. We'll be back with some analysis of RightNow's results once they're announced.

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