Will there be a day when a managed service provider offers every service from the cloud? Before you answer that question consider some recent trends.
Already a few MSPs have got onto the Google/Zoho bandwagon to provide SaaS-based email and messaging tools replacing traditional packaged software from Microsoft.
Now, add the numerous hosted Exchange services, antivirus solutions, backup services, desktop management services, remote desktop services... the list goes on and on. With all of those services in mind, I wonder:
- Will future MSPs carry any hardware (other than some systems for testing purposes)?
- Will future MSPs even have their own dedicated network facility from which to operate?
- Will this new-age MSP be thin, sharp, and be willing to offer any service to anybody at competitive rates ?
Devanand is product manager, MSP Solutions, ManageEngine. Guest blog entries such as this one are contributed on a monthly basis as part of MSPmentor.net’s 2009 Platinum sponsorship. Read all of Devanand's guest entries here.