Verizon Cloud Gets Performance Boost After Weekend Downtime
As it warned in advance, Verizon (VZ) took down its infrastructure-as-a-service (IaaS) offering this weekend for a maintenance upgrade. The expected two-day downtime window turned out to be about 40 hours, but with the maintenance done, Verizon is now promising no more outages of the kind.
Verizon got a lot of grief from customers and media with the announced 48-hour outage — a time many considered (and rightly so) to be far too long for a cloud service outage. But with the back up and running, Verizon Cloud is now sporting new technology that the company noted will improve performance while also eliminating the need for any similar future maintenance outages.
According to a blog post by Kevin King, external communications director for Verizon Enterprise Solutions, the system maintenance was completed at 5:00 p.m. ET on January 11.
“The seamless upgrade functionality allows Verizon to conduct major system upgrades without interrupting service or limiting infrastructure capacity,” King wrote. “Traditionally, updates have been made via rolling maintenance and other methods. Many cloud vendors require customers to set up virtual machines in multiple zones or upgrade domains, which can increase the cost and complexity. Additionally, those customers must reboot their virtual machines after maintenance has occurred.”
With this latest upgrade, all Verizon Cloud maintenance will happen in the background “with no impact to customers,” King added.
As noted on Business-Cloud.com, the update will improve the Verizon Cloud Marketplace with additional tools, as well as snapshot views of virtual machine utilization, disks and other resources. The exhaustive list of everything the upgrade brings to Verizon Cloud has not yet been released.