Only 2% of Top Managed Services Providers Use Windows Intune
Windows Intune, Microsoft’s cloud-based PC management and security platform for Windows PCs, is off to a slow start with top managed services providers. The evidence: Only 1.5 percent of top MSPs leverage Windows Intune, according to preliminary data from the fifth-annual MSPmentor 100 survey, which closes Dec. 23, 2011.
In Microsoft’s defense, Windows Intune launched in March 2011 so it’s still a relatively new platform. Windows Intune’s sister platform, Microsoft Systems Center, has generated double-digit revenue growth for roughly three years — so I expect System Center to trigger growing awareness for Windows Intune. And a Windows Intune platform upgrade arrived in September 2011, setting the stage for more industry buzz.
Among Windows Intune’s potential success stories: Insight Enterprises, an MSP, says it now manages more than 1 million cloud seats across its various SaaS offerings. And Windows Intune is part of Insight Enterprise’s growth plan.
Still, I’ve got lingering reservations about Windows Intune — it’s Windows-centric at a time when MSPs need cross-platform support for desktop and mobile devices (Windows, Mac OS X, Apple iOS, Google Android, etc.). Also, Windows Intune isn’t really designed for server management.
Compared to Windows Intune, most of the leading RMM (remote monitoring and management) software platforms have anywhere from 10 percent to 40 percent market share, according to our preliminary MSPmentor 100 survey results. Admittedly, our survey isn’t scientific. And the stats may change a bit as more survey submissions reach MSPmentor through Dec. 23.
But in the meantime, Windows Intune has yet to capture the mass attention of MSPmentor’s readers. I’ll be sure to check in with Microsoft to see if they have any updates on Windows Intune adoption across the IT channel.