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 Channel Futures

Cloud


Google Apps: Now Managing (More) Smart Phones

  • Written by Matthew Weinberger 1
  • February 4, 2010
Google is pushing ever so slightly into the remote management market. Specifically, enterprise administrators can now use Google Apps to remotely manage a growing number of smart phones -- like the Apple iPhone, Nokia E series, and Windows Mobile devices. Here's how.

google apps enterpriseGoogle is pushing ever so slightly into the remote management market. Specifically, enterprise administrators can now use Google Apps to remotely manage a growing number of smart phones — like the Apple iPhone, Nokia E series, and Windows Mobile devices. Here’s how.

Google Apps was fully compatible with BlackBerry Enterprise Server in 2009, but this marks the first time other devices get the complete enterprise policy treatment. According to Google:

With this change, Google Apps Premier and Education Edition administrators will be able to manage their users’ iPhone, Nokia E series and Windows Mobile devices right from the Google Apps administrative control panel, without deploying any additional software or having to manage dedicated enterprise mobile servers.

According to the official Google blog entry, administrators can now log into their control panel, see all the connected users running the appropriate devices, and:

  • Remotely wipe all data from lost or stolen mobile devices
  • Lock idle devices after a period of inactivity
  • Require a device password on each phone
  • Set minimum lengths for more secure passwords
  • Require passwords to include letters, numbers and punctuation

Is this the killer app that’s going to leapfrog Google Apps and software as a service to the forefront of the managed services market? In some ways, Google is playing catch-up in the smart phone market, where most of the major PSA (professional services automation) and RMM (remote monitoring and management) companies have been introducing smart phone support.

Another big question: Are the Google remote management tools purely for enterprise administrators? Or is there a remote management play here for MSPs and Google Apps resellers? We’re checking in with Google to find out.

Tags: Cloud Service Providers Digital Service Providers MSPs VARs/SIs Cloud

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4 comments

  1. Avatar Stuart Crawford February 4, 2010 @ 11:43 pm
    Reply

    Good move for Google. This is a smart play even if it a leapfrog action. Now another barrier has been torn down for Google apps in the Enterprise.

    Stuart Crawford
    Calgary, AB
    http://stuart.calgarybloggers.ca

  2. Avatar Joe Panettieri February 5, 2010 @ 1:09 am
    Reply

    Stuart: More moves are coming. I keep hearing rumors about Google potentially organizing an enterprise-centric conference for CIOs and corporate IT managers…
    -jp

  3. Avatar Norm Joseph February 5, 2010 @ 11:31 am
    Reply

    Matthew: This blog caught my attention. As Stuart mentioned, the lack of smart phone sync has certainly a significant barrier for many of my clients who consider a cloud alternative to their on-premise Exchange implementation.

    One note on your statement that “Google Apps was fully compatible with BlackBerry Enterprise Server in 2009”. Accoring to Google (http://www.google.com/apps/intl/en/business/mobile.html#bb_ent) the calendar is still a one way sync from Google Calendar to the Blackberry.

    For many of the executives we support, as well as my own personal use, this is a non-starter. I wonder whether Google will invest in finalizing this part of the sync or whether they hope Nexus One will replace Blackberry altogether as the go to phone for the business executive.

    Thanks,
    Norm

  4. Avatar Joe Panettieri February 5, 2010 @ 12:05 pm
    Reply

    Hi Norm: We (MSPmentor) should have been more careful about using the “fully compatible” statement. Generally speaking, we avoid terms like first, best, only, fully and other other words that make claims that are difficult to back up/prove.

    Thanks for reading,
    -jp

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