File Sharing Security for Businesses: What’s the Difference?
In a recent post, I alluded to some of the more common fears companies have when it comes to cloud-based file sharing services. Among those fears was the perceived lack of security, which could hardly come as a shock to this audience.
Indeed, security will always be a top concern for your clientele. This was true before the cloud and it will be true for as long as there is sensitive data to protect. But the real issue -– when it comes to cloud-based file sharing -– is that security features tend to lag behind other functionalities on the consumer end of the equation. And this is the #1 reason why companies need a business-class file-sharing solution. They might just not know it yet.
Think of all the features and improvements that have been rolled out (on the consumer side) in the last five years with regard to mobile access, data storage, backup and so forth. The file-sharing tools of today are almost unrecognizable from just a few years back. In many cases, they didn’t even exist at the time. If the security features of these applications had evolved at the same pace of the features mentioned above, businesses would be adopting them as quickly as humanly possible, without any major reservations. They are not.
Instead, they are seeing numerous laws, regulations and mandates being passed dictating the level of security for certain types of information. They are seeing data breaches increase at an alarming rate. They are seeing attacks becoming more targeted and sophisticated by the day. They are seeing their employees adopt file sharing solutions intended for the consumer and are realizing that it’s putting their data (and business) at even greater risk. In short, they are seeing the need for a file sharing solution designed specifically for businesses.
AS MSPs, you know that this can be a process for many companies. You also know that many companies have not yet made this realization. As such, it’s important to convey the key security differences between consumer and business file sharing solutions. Among them:
- Hosting: Where is the data hosted and by whom? With many consumer services, the answer isn’t always so clear. With a business-grade solution, businesses will always know the whereabouts of their data. This lack of visibility is probably the number one reason why consumer-based file sharing services simply cannot be leveraged by businesses, even if they wanted to.
- Encryption: When it comes to consumer-based file sharing, company data is often secured by one encryption key which is used by everyone (meaning everyone is at risk). Business solutions offer much more robust security standards. Why? Because if they have to in order for companies to be in compliance of the laws and regulations mentioned above. In other words, vacation pictures don’t need to be encrypted, but your business files probably do need some sort of added security level.
- Oversight: Most business-class file sharing services give companies and MSPs near complete local oversight of their infrastructure – not so with their consumer-based cousins.
- Support: This might seem like a small matter, but the ability to quickly get in touch with support is a huge differentiator for companies seeking to adopt a cloud-based file sharing solution. Contacting a consumer-based product support team can take hours (days even). MSPs, as you know, are much easier to get in touch with if problems occur.
The pressure to adopt a cloud-based file sharing solution is rising – and so too are the security concerns. How can you make this an easier decision for them? By making sure they understand the key security differences between consumer and business-class file sharing solutions.