During his morning keynote session at Autotask Community Live, Chief Marketing Officer Bob Vogel offered some quick stats about the company's online community. In some ways, I think the community resembles an open source project. Here's why.
According to Vogel, the community has:
- More than 16,000 active members
- 1200 support and customer questions answered
- been a central area for customers and Autotask to brainstorm on more than 800 product ideas
Of course, Autotask rivals and partners have communities of their own. Once the Autotask conference wraps, I'll reach out to the various players for updates on their community efforts.
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