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As I pack for Oracle OpenWorld and N-able Partner Summit, I’m getting pulled away from my keyboard. Alas, here are the seven managed services blog entries I didn’t have time to write for the week ending Oct. 9. 7. Check It Out… At A Later Date: ConnectWise announced integration with OnForce but pulled the press […]
N-able and more than 350 managed services providers and partners are set to converge on Scottsdale, Ariz., for the N-able Partner Summit. The event, which starts Oct. 14, could shed some more light on several managed services trends. Here are five topics I intend to explore.
The Dell and Symantec channel teams are getting cozy, having launched a joint program for channel partners. The effort focuses on systems management software for VARs and MSPs. But for me, this new Dell-Symantec channel partner relationship raises as many questions as it answers. Here’s why. According to Dell’s channel blog, the Dell-Symantec joint program […]
I arrive at SMB Nation Fall (Las Vegas) in a few hours. Before I turn my attention to the trade show, I wanted to offer up a few managed services items culled from my inbox. So, here are the seven managed services blog entries I didn’t have time to write for the week ending Oct. 2. […]
I apologize — in advance — for once again positioning ConnectWise and Autotask against each other. It’s not my mission in life. But the rival PSA (professional services automation) software providers continue to counter each other on a range of fronts. The latest move: ConnectWise announced a cloud-based platform today.
Kaseya continues to put the final polish on its next major software platform — which will include on-premise and SaaS (software as a service) components. But the company is rethinking whether to call a major new release Kaseya 6, according CEO Gerald Blackie. Here’s more on Kaseya’s branding and launch strategy. According to an email […]
When managed service providers say they target midsize customers, the statement can mean many things. In one scenario, the MSPs remotely manage midsize corporate networks. In another scenario, the MSPs resell remote monitoring and management software into midmarket IT departments, and therefore develop new business relationships with midmarket customers.
Another week of travel is over. Amy Katz (my business partner) and I spent much of the week in Boston at meetings. Great conversations. But my inbox is filled with news tips and chatter that I haven’t had a chance to cover yet. So, here are the seven managed services blog entries I didn’t have […]
I spent some time on the phone Sept. 17 with Andrew Harsch, VP of marketing for NTRglobal. The company, which specializes in remote support and remote control software, announced a major move in the government vertical this week. But I wanted to ask Harsch a range of questions about NTRglobal’s partner strategy — both with […]
Our next MSPmentor Live webcast is this Thursday, Sept. 10. The discussion — including your questions answered by our expert panel — will focus on small business IT security trends, sales strategies and recurring revenue models. Here’s a look at our confirmed speakers and agenda…
Our guests include:
Back on Aug. 19, we asked MSPmentor readers the following question: If you were launching a managed services provider (MSP) from scratch, what type of RMM (remote monitoring and management) and PSA (professional services automation) tools would you embrace? Although it wasn’t a scientific survey, 345 readers participated and most said they’d leverage pure SaaS (software as a service) options rather than on-premise options. Here’s a quick look at results.
Question: If you were launching an MSP from scratch, what type of RMM and PSA tools would you select?
You know the drill: It’s already Friday and my inbox is filled with MSP-oriented news leads, tips and chatter that have yet to land on MSPmentor’s home page. Here are seven quick managed services headlines I didn’t have a chance to write during the week ending August 28. 1. Kaseya and Mac OS X Snow […]
As part of a strategy expected to surface August 25, Nimsoft is offering special migration incentives to managed service providers (MSPs) running Dell’s Silverback Technology platform. In at least one case, a Silverback MSP is making the move to Nimsoft. But Dell is quick to note that the company’s MSP partner ecosystem has nearly doubled […]