A cloud and enterprise software expert is joining Aryaka to improve its customers’ experiences.

Deepak Kumar is the SD-WAN vendor’s new senior vice president of customer success. He said his goal is “to amplify the quality of our customers’ experiences around the globe and identify new solutions to elevate enterprises to the next level of digital transformation.”

“Aryaka’s technology is a game-changer for companies operating across the world because we offer the only viable technology that connects businesses in any location globally and accelerates their applications and end-user experience,” Kumar said.

Kumar most recently worked for a customer experience provider called [24]7.ai, where he was the senior vice president and general manager. He developed strategic partnerships in that position and “grew the channel-driven revenue significantly.”

Other roles at [24]7.ai include overseeing its Customer Acquisition Cloud product line and several critical client relationships.

Kumar’s hiring follows a year full of new executives. Several former Gigamon colleagues joined the San Mateo, California-based company earlier in the year.

His new employer views his presence as an extension for an already strong customer experience. Aryaka made FeaturedCustomers.com’s 2018 list of “market leaders” in SD-WAN customer success alongside VeloCloud, Silver Peak and Cradlepoint.

“We’re thrilled to welcome Deepak to Aryaka; his leadership will help us further enhance our end-user customer experience worldwide,” Aryaka CEO Matt Carter said. “His expertise in building and nurturing enterprise relationships will be critical as we continue to grow in 2019 and beyond.”

Carter landed at Aryaka this year promising to elevate “the best kept secret” in the networking industry. Aryaka has been consistently vying for a spot in IHS Markit’s rankings and taking strides in 2018 to build out a security ecosystem.