Channel Futures TV

Ian Luckett of IT Experts chats with Channel Futures at Channel Partners Europe about the differences between being and MSP coach and a mentor; plus, how critical it is for MSPs to prioritize marketing when establishing growth plans.

We catch up with Paul Green, MSP Marketing Edge, at Channel Partners Europe, to learn about some of the biggest challenges partners face when it comes to marketing. Also, the best practical advice he would give to an MSP.

Ken Roulsten is managing director at London-based IT company NewCMI. In this Channel Futures TV interview at Channel Partners Europe, he discusses the major challenges and opportunities facing partners in Europe today.

At Channel Partners Europe, Channel Futures TV got a chance to talk with Denyse Drummond-Dunn, president and chief growth catalyst at C3Centricity, a UK-based marketing consultancy. A speaker at the event, Drummond-Dunn discussed the concept of customer-centricity and how it plays a crucial role in how partners approach business every day.

Mitesh Patel, CEO at Fifosys Ltd., the London-based IT company, gave us some insight on some of the specific challenges in the market for partner businesses during this conversation for Channel Futures TV at Channel Partners Europe.

Vonage is making a big play for partners in the U.K. and throughout Europe. Adam Wilson, strategic partner director, EMEA and APAC for Vonage, joins us for this edition of Channel Futures TV to discuss the new types of partners Vonage is recruiting. 

IBM is calling hybrid cloud a $1 trillion market with plenty of opportunity for channel partners to cash in. David Stokes, general manager for IBM's partner ecosystem in EMEA, explains.

Channel Partners, Channel Futures and parent company Informa Tech are making a big push into the UK and beyond with Channel Partners Europe. Here, Kelly Danziger, GM and VP of channel, Informa Tech, discusses the value proposition the company brings to the European market.

They are some of the elite members of the Channel Futures MSP 501 Class of 2021. So who better to explain how to be a successful partner and grow your business as we emerge from the pandemic? Our panel was on the keynote stage at the MSP Summit, co-located with the 2022 Channel Partners Conference & Expo.

ThreatLocker, the title sponsor of the MSP Summit, co-located with the 2022 Channel Partners Conference & Expo, takes a zero-trust approach to cybersecurity. CEO Danny Jenkins described it from the keynote stage and what it offers the channel.

Staffing shortages and skilled employees jumping to other companies for more money. It's a serious problem in the channel, and one that our panel at the MSP Summit, co-located with the 2022 Channel Partners Conference & Expo, sought to solve.

Channel Futures' Kelly Danziger and Bob DeMarzo opened the MSP Summit, co-located with the 2022 Channel Partners Conference & Expo, with a rundown of some of the biggest trends facing managed services providers today.

Justin Gilbert, senior director of MSP recruitment, OpenText, the parent company of Carbonite, Webroot and AppRiver, discusses opportunities for working with the security giant.

It happened on the keynote stage at the MSP Summit, co-located with the 2022 Channel Partners Conference & Expo.

IBM made its MSP Summit/Channel Partners Conference keynote stage debut at CP Expo 2022.

New ecosystem GM Kate Woolley and head of global strategic partnerships Inhi Cho Suh sat for a conversation about the future of the channel and where partners fit into the IBM ecosystem.

Who better to give a presentation on a lifetime in the channel that longtime tech entrepreneur and MSP business owner Paul Cronin? He graced the stage of the recent MSP Summit, colocated with the 2022 Channel Partners Conference & Expo in Las Vegas.

Leaders in the channel's diversity, equity and inclusion effort took to the CP Expo 2022 keynote stage during a luncheon and networking event to share insight on how attendees can promote equitable workplaces.

The Alliance of Channel Women held its traditional ACWConnect Live! networking event and program at the 2022 Channel Partners Conference & Expo, but in the main keynote room for the first time. The highlights was an inspirational presentation from LiveVox's MeiLee Langley, who told the story of taking a sabbatical from the business to take care of her own mental health.

Gary Nugent, CEO of Informa Tech, parent company of Channel Futures and CP Expo, spent some time on the keynote stage at the 2022 Channel Partners Conference & Expo to discuss Informa's investment in its channel brands and some of the trends he sees for the channel community in the years to come.

We welcomed a panel of experts on M&A -- partners, investment bankers and TSB executives who have accepted private equity money -- to discuss the state of M&A in the channel and its impact on partners.

Avant president Drew Lydecker used his time in the company's Fastball presentation at the 2022 Channel Partners Conference & Expo to raise awareness and funds for the crisis in Ukraine.

Cisco's Michelle Ragusa-McBain talked to the partner audience at the 2022 Channel Partners Conference & Expo about managed service opportunities with the IT giant.

We assembled a trio of chief informatiion officers from Alberici, RingCentral and Seminole Hard Rock to talk about the most pressing issues for CIOs and their priorities that partners should know. It all went down on the keynote stage at the 2022 Channel Partners Conference & Expo.

We gathered female execs from some of the biggest names in the business to talk about how to elevate women in the channel. It took place on the keynote stage at the 2022 Channel Partners Conference & Expo.

Mandi Jarman, director of channel sales at Observe AI, described from the 2022 Channel Partners Conference & Expo keynote stage how artificial intelligence is at the center of her company's contact center platform.

Patrick McCue, VP, global channel sales, GoTo (formerly LogMeIn), took some time on the 2022 Channel Partners Conference & Expo stage to discuss the company's various technology partnerships and integrations that benefit the partner community.

(McCue has since changed roles, becoming global VP of partners at LastPass, the security company that spun off of GoTo.)

Intelisys' John DeLozier and Jamaal Savwoir delivered an entertaining presentation at the 2022 Channel Partners Conference & Expo, urging partners to consider working with Intelisys and to introduce the channel to "technology orchestration delivered."

Is it the golden age of the partner? Our agent-only panel at the 2022 Channel Partners Conference & Expo shared their experiences with M&A, changing customer needs and industry opportunity. 

Franklyn Peart, co-founder of Gladinet, got six minutes on the 2022 Channel Partners Conference & Expo stage to talk about Triofox,a solution that enhances existing Windows file servers with secure remote access, mobile file sharing, data protection and cloud migration.

Jody Hagemann, senior director, solutions sales development, Comcast Business, tells the partner community about opportunies with the cableco and its secure network. She presents from the keynote stage at the 2022 Channel Partners Conference & Expo.

Eric Townsend, US SMB Partner and MSP marketing manager, Intel, hit the 2022 CP Expo keynote stage to talk about the importance of serurity services for the evolving hybrid workforce.

The Ultimate Channel Power Panel brought together channel leaders from some of the biggest names in the business on one stage.

Steve Whittle, director of platform adoption at Olive AI, got six minutes on the 2022 Channel Partners Conference & Expo to introduce his company to the audience and describe the important play it makes in the health care vertical.

You don't have to be a top exec at your company to be an "influencer."

On the keynote stage at the 2022 Channel Partners Conference & Expo, John DeLozier, Intelisys president and a past Channel Futures Influencer of the Year, shares his thoughts on the importance of being an influencer in your life and place of business.

Google is making waves in the channel via a number of new partnerships, notably with technology solutions brokerages, for its Chrome operating system.

We gave Thomas Reidl, director, product management, Chrome OS, Google, some time on the keynote stage to talk about how the partner community is taking advantage of this opportunity.

Gary Nugent, CEO of Informa Tech, the parent company of Channel Futures and the Channel Partners Conference & Expo, is a veteran of the channel, having held executive roles at Alcatel-Lucent, Oracle, Sun Microsystems and more.

We got him for this edition of Channel Futures TV to discuss Informa Tech's investment in CP Expo and channel media, peering into his crystal ball for what our audience can expect in the future.

Shokz, making its debut at the Channel Partners Conference & Expo in April, shows off what it says is game-changing headset technology in this edition of the New Exhibitor News Desk for Channel Futures TV.

Tangoe, the IT expense management company, just rolled out a new partner program at the 2022 Channel Partners Conference & Expo.

Here, SVP of strategic partnerships Carmen Sorice explains some of the benefits for partners who want to get into cloud, mobile and fixed communications expense management.

Brendan Rineer, AVP/sales director with AT&T Partner Solutions, chats with Channel Futures' James Anderson at the 2022 Channel Partners Conference & Expo about how the company helps partners create customized plans to maximize value for their customers.

Lenovo's Cassie Jeppson talks about the company's channel philosophy at the Channel Partners Conference & Expo.

We learn all about Communications Management Services (CMS) in this edition of the New Exhibitor News Desk for Channel Futures TV at the 2022 Channel Partners Conference & Expo. 

CMO Eric Meyer describes CMS' telecom expense management offer, proprietary VoIP system and more.

Channel Futures' James Anderson sat down with Jay Jadeja, global Ciiena partner network leader at the 2022 Channel Partners Conference & Expo.

Jadeja talks about how the Ciena partner program has evolved to better meet partners' needs.

Vonage channel chief Jim Regan discusses what partners might expect once the company's acquisition by Ericsson goes final.

Telarus took home the PAC award in the distributor/TSB category at the 2022 Channel Partners Conference & Expo for encouraging the most partners, among its peers, to attend the event.

We caught up with COO Richard Murray to get his sense of excitement brewing in the industry.

On the 2022 Channel Partners Conference & Expo keynote stage, PlanetOne's Ted and Jake Schuman showcase Sentient, the company's platform that gives analytics and insight into "every aspect" of a partner's business.

Verizon's Ken Lavigne, managing director, channel management, used his keynote time at the 2022 Channel Partners Conference & Expo to explain how the carrier harnesses the strengths of its brand and product portfolio to enable partners to deliver value to customers.

Eric Barnhart, VP of global cloud and channel sales at Zerto, an HPE company, describes how Zerto is empowering cloud service providers to grow their businesses by using continuous data protection.

Barnhart had a keynote at the MSP Summit, co-located with the 2022 Channel Partners Conference & Expo in Las Vegas.

Lumen's Sara Seegers discusses industry trends and how Lumen is going the extra mile to support its partners.

Scott Barlow, VP, Global MSP and Cloud Alliances, Sophos, discusses new and existing opportunities for MSPs with his company in this interview from the Channel Partners Conference & Expo in Las Vegas.

The Windstream Enterprise partner program is focusing on SD-WAN, SASE and its OfficeSuite UC platform.

Chief marketing officer Kimberly Storin of Zayo talks with our James Anderson about the message Zayo shared with channel partners at the 2022 CP Expo.

Brian Gittinger, VP of sales at Vigilant, the cybersecurity company, shares some security stats and offers advice for partners selling security.

Kris Blackmon and Brandon Knight of the Xposure Inclusion & Diversity Council discuss the benefits of DE&I in the channel and what their group is doing to promote it. From the Channel Partners Theater stage at CP Expo 2022.

Clint Edwards, vice president of Poly’s service provider solution architects and OpenSIP alliances, discusses how partners and customers can evolve in this new world of work.

Julia Main, growth consultant with Marketopia, takes to the 2022 CP Expo theater stage to tackle the various ways for partners to approach marketing and lead generation for their businesses.

Cisco has a new program that provides "tangible, actionable" ways for partners to support its sustainability push.

5G and edge computing solutions are transforming the industry. At the 2022 Channel Partners Conference & Expo, reps from American Tower and Global Telecom Solutions sat down for a discussion about the potential of these technologies.

Carolyn April, senior director, industry analysis, CompTIA, shared the nonprofit trade association's latest research on the theater stage at the 2022 Channel Partners Conference & Expo in Las Vegas. The topic: trends in managed services post-pandemic.

Staffing is a challenge these days, so in some ways the only way to scale is through technology. Labor dollars are shifting to solutions like automation, conversational AI and CX orchestration to the tune of $640 billion this year. Andrew Pryfogle, founder of CX Effect, talks about the opportunity for partners in his presentation on the theater stage at CP Expo 2022.

Jess Warrington, general manager, North America, CloudBlue, took to the theater stage at CP Expo 2022 to discuss opportunities with the Ingram Micro division.

Most channel partners, particularly those that run small businesses, aren't afraid to admit they could use some help with marketing.

We caught up with Brian Gilman, chief marketing officer, IntelePeer, at CP Expo. He participated in a marketing roundtable at the event and shares some tips for partners to make strides, even small ones, in digital marketing.

Partners looking for better ways to upsell got a tutorial at the 2022 Channel Partners Conference & Expo. This session on the theater stage in the expo hall offered a sales script to follow that will allow partners to stay on top of new service opportunities and get an easy-to-use template for documenting how you can grow relationships with clients.

The video that played ahead of the Wednesday morning keynotes at CP Expo 2022 featured highlights from Tuesday at the event, most notably the opening of the expo hall.

From hiring challenges to potential exit strategies, there are some landmines for MSPs. Check out this discussion of top managed service providers from CP Expo 2022.

This is the video of highlights from Sunday and Monday at CP Expo 2022 that played before the morning keynotes on Tuesday.

Mobile device management provider Scalefusion made its debut in the expo hall at the 2022 Channel Partners Conference Expo.

Director of strategic partnerships Steve Gohl explains how the company's support is a differentiator.

Headquartered in London, Infobip brought its communications-platform-as-a-service message to the 2022 Channel Partners Conference & Expo.

In this episode of Channel Futures TV, Arun Kumar, senior director of strategic alliances and partnerships at Infobip, discusses the elements of the platform and a pair of new acquisitions helping to boost the platform this year.

In this episode of Channel Futures TV, we learn all about branded communication and call protection services provider First Orion. The company was a new exhibitor at the Channel Partners Conference & Expo.

AT&T's Rick Chapes talks about conversations with partners at CP Expo and how the company is supporting each and every solution provider.

Channel Futures talks with Cloudflare at CP Expo about what the company's acquisition of Area 1 Security does for its partners.

T-Mobile's Scott Jones discusses the company's renewed commitment to the channel and how partners are key to T-Mobile's growth.

Wendy Harmon, AVP, Partner Programs, at RingCentral, offers updates on the company's Channel Harmony program and the challenges that the shift to hybrid work presents.

Jeff Burchett, co-founder and chief strategist at Bigleaf Networks, discusses executive changes and how the company is catering to more than one partner business model.

See who went home with big bucks from the Channel Partners Conference & Expo.

See winners of best booth, best new product and more take home their hardware from the 2022 Channel Partners Conference & Expo.

This panel at the Channel Partners Conference & Expo discusses effective methods for Microsoft Teams integrations.

A panel of experts on the theater stage at CP Expo discuss how to the importance of being more visible so partners can become that trusted adviser to clients.

The hybrid work model was the center point of discussion in the UCaaS Thunderdome at CP Expo.

Cloud Girls hosts its annual awards ceremony on the theater stage in the expo hall at the Channel Partners Conference & Expo, 2022.

We check in with Chandler Legarreta, SVP of sales, Intelisys, who describes to senior news editor James Anderson the company's new approach toward hybrid distribution.

Callie Field, president of the T-Mobile Business Group, explores the future of 5G in this Channel Partners Conference & Expo keynote.

We get updates on PartnerWorld and IBM's hybrid cloud efforts in this CFTV interview.

CP Expo "pioneers" share their memories from the early days of the event.

People yelling at speakers from the audience. A moderator scolding a speaker when he thought his mic was off. Attendees nearly taken out by a dart convention. In this video, the nuttiest anecdotes from some of the early days of CP Expo.

We hear about the relationships that have made Channel Partners what it is today. Also, a look back at the year that CP Expo kicked off on 9/11.

We hear about some of the best times at CP Expo parties and what some CP Expo pioneers have seen over the past 20-25 years.

The channel has played a big part in T-Mobile's recent, huge growth.

Cyber defense provider IGI CyberLabs wants to recruit MSPs to learn about its Nodeware tool, a vulnerability management scanner.

The integration of Eaton’s Tripp Lite acquisition is going well, and partners are benefitting more and more every day through new revenue opportunities. Eaton commercial integration leader Graciano Beyhaut talks about that, and how to become an Eaton partner, in this episode of Channel Futures TV.

n this CFTV, we learn more about Redstor driving innovation into their AI-driven platform to ensure MSPs have the right data management and protection tools to continuously protect their customer’s data, while also developing a profitable growth engine supported by their partner enablement program.

In this Channel Futures TV segment, Senior News Editor Edward Gately speaks with Jonathan Nguyen-Duy, Fortinet’s vice president and field CISO, about ransomware attacks facing organizations and individuals, and how a consolidated approach to cybersecurity can decrease risk.

Managed services providers with healthcare clients need more easy-lift ways to make those customers’ jobs less complex. At the same time, MSPs are always looking for opportunities to increase revenue. In this video, Steve Whittle, senior director of platform adoption at Olive, discusses what the Olive Helps marketplace allows MSPs to do for healthcare organizations — and how partners make money.

ScalePad has evolved as a critical source for managed service providers to gain insight into their clients' assets and backup environments. In this episode of Channel Futures TV, we learn how, through acquisition and organic growth, ScalePad is innovating like no other for its MSP partners.

From Webroot and Carbonite, to most recently Zix|AppRiver, OpenText is putting together a comprehensive cybersecurity portfolio. Here, Justin Gilbert, senior director of MSP channel development at OpenText, explains how the company is becoming a one-stop, consolidated vendor for the partner community to explore.

Every year, huge numbers of managed service providers throw their hats into the ring to be named among the top MSPs in the world.
Here, Matt Wren of Moser Consulting explains why he'll be applying for the first time.

What does it mean to be part of the MSP 501 fraternity? A lot. But don't take our word for it. See what a 501 winner has to say.

The 2022 MSP 501 deadline fast approaches! Here are a few reminders, plus some helpful info if you're a 501 hopeful this year.

If this video doesn't get you psyched to apply for the 2022 MSP 501, we don't know what will.

The MSP 501 team chats with Juan Fernandez, Founder of the MSP Growth Coalition.

"One of the big things is to let your customers know they made the right decision and the best way for them to know that is to know you've won the award."

"The MSP 501 is kind of like a teenager ..." Let's see how Bob DeMarzo, VP of content for Channel Futures, compares the MSP 501 to those wild teen years.