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New Products and Services: 8x8, RingCentral, Intelisys

ConvergeOne, LogMeIn and Poly also got in on the act. UCC is red hot.

Craig Galbraith

May 8, 2020

12 Slides

There were plenty of new products and services for channel partners to sell in April. That’s despite the fact that many spent their time offering free versions of existing services to struggling partners and customers.

For starters, 8×8 introduced a secure video conferencing service, powered by Jitsi, that runs on Oracle Cloud infrastructure. Not to be outdone, RingCentral released its own video offer. The aptly named RingCentral Video comes as more employees work from home amid the COVID-19 pandemic.

And the UC and collaboration hits keep on comin’. Another of April’s new products and services was ConvergeOne’s collaboration with Avaya Cloud Office. The company’s C1CX expands the company’s midmarket portfolio. Then there is LogMeIn, which gave its GoTo online meeting and communications services a boost. GoToMeeting now offers Microsoft Teams integration and a new contact center option.

What follows are 12 new products and services partners can sell, as well as new tools they can use to improve their businesses. One example is Poly’s new partner portal, which includes an area to satisfy certification and specialization requirements.

Did you miss our last new services roundup? You’ll find it here.

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About the Author(s)

Craig Galbraith

Editorial Director, Channel Futures

Craig Galbraith is the editorial director for Channel Futures, joining the team in 2008. Before that, he spent more than 11 years as an anchor, reporter and managing editor in television newsrooms in North Dakota and Washington state. Craig is a proud Husky, having graduated from the University of Washington. He makes his home in the Phoenix area.

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