Vendors pulled out all the stops to enable remote work for their customers.

James Anderson, Senior News Editor

April 8, 2020

12 Slides

Avaya made its unified communications platform available to the channel, and Talkdesk announced a package for remote contact center agents. But the underlying theme of March was around remote workforce tools, which became critical for many businesses.

March was an unprecedented month for business technology, as employees migrated en masse to home offices. For that reason, we saw several new technologies geared toward supporting them — SD-WAN, remote contact center and VPN enhancing solutions, to name a few.

Other product announcements had already been in the works before COVID-19 hit. Avaya, for example, had been priming partners for the release of Avaya Cloud Office for months in advance. Aruba Networks’ new solution targets 5G cellular users working in the office.

We assembled 12 interesting examples of new products and services that channel partners can sell to end users.

Did you miss our February new services roundup? You’ll find it here.

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About the Author(s)

James Anderson

Senior News Editor, Channel Futures

James Anderson is a news editor for Channel Futures. He interned with Informa while working toward his degree in journalism from Arizona State University, then joined the company after graduating. He writes about SD-WAN, telecom and cablecos, technology services distributors and carriers. He has served as a moderator for multiple panels at Channel Partners events.

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