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MSP Top 501 Profile: CSI Capitalizes on Specialized Managed ServicesMSP Top 501 Profile: CSI Capitalizes on Specialized Managed Services

Computer Services Inc. (CSI), a Paducah, Kentucky-based managed service provider (MSP), ranked 12th on this year's MSPmentor 501 Global Edition. CSI Vice President of Managed Services David Malcom said his company supports financial institutions, which has helped it stand out in a crowded managed services marketplace.

Dan Kobialka

September 19, 2014

2 Min Read
David Malcom Computer Services Inc39s CSI39s vice president of managed services
David Malcom, Computer Services Inc.'s (CSI's) vice president of managed services

Paducah, Kentucky-based managed service provider (MSP) Computer Services Inc. (CSI) reached its number 12 rank on this year’s MSPmentor 501 Global Edition by specializing in a particularly lucrative vertical market — financial services.

David Malcom, CSI’s vice president of managed services, noted his company offers specialized managed services to financial institutions, something that has helped differentiate the company from other MSPs in a crowded managed services marketplace.

“Over the past few years, we’ve capitalized on opportunities to fully integrate our managed services offerings, enabling us to blend various groups and grow in new ways,” Malcom told MSPmentor.

As CSI approaches its 50th anniversary, Malcom said it will continue to provide a full suite of technology solutions  designed to help customers become “more competitive, compliant and profitable.” For the company’s financial services customers that means the following services:

  • Core bank processing

  • Electronic and print delivery

  • Mobile and Internet solutions

  • Payment processing

  • Regulatory compliance support

Building on that industry vertical focus, Malcom said the company plans to focus sales efforts to financial services companies around value and ROI over the next few years.

mspmentor-501-profile-2014-logo-0.pngComputer Services Inc.

Website: www.csiweb.com
Twitter: @CSISolutions

Headquarters: Paducah, Ky.
Geography served: U.S.
Number of employees: 1,000+
Key Technology Partners: Cisco, EMC, Microsoft

“Many banks and credit unions are already outsourcing IT processes and technology to some degree, but many are still learning about the advantages of moving to a fully outsourced IT model,” Malcom said. “A key effort over the next few years will be to continue educating financial institutions on the value of a full suite of outsourced IT, as well as helping them make successful migrations to fully outsourced environments.”

But while CSI specializes in technology solutions for financial institutions, the company has a more general managed services practice, too.

CSI has grown from six employees in 1965 to more than 1,000 employees today.

Share your thoughts about this story in the Comments section below, via Twitter @dkobialka or email me at [email protected].

About the Author(s)

Dan Kobialka

Contributing writer, Penton Technology

Dan Kobialka is a contributing writer for MSPmentor and Talkin' Cloud. In the past, he has produced content for numerous print and online publications, including the Boston Business Journal, Boston Herald and Patch.com. Dan holds a M.A. in Print and Multimedia Journalism from Emerson College and a B.A. in English from Bridgewater State College (now Bridgewater State University). In his free time, Kobialka enjoys jogging, traveling, playing sports, touring breweries and watching football (Go Patriots!).  

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