Charter, Zoom, Cisco, HPE, Other Vendors Give Partners New Tech Products to Sell

Cisco opened up its contact center portfolio to partners in a big way. Datto launched an endpoint detection and response solution.

James Anderson, Senior News Editor

December 13, 2022

16 Slides

Multiple vendors in enterprise IT and telecommunications are giving their channel partners new tech products and services to sell.

With the holidays fast approaching, the steady stream of product announcements only picked up steam. That’s as providers were packing in their final conferences and press releases of the year.

Offerings geared toward multicloud environments proved thematic, as VMware, Dell and NetApp all touted the flexibility of their new products and features. In addition, cybersecurity continues to dominate the headlines. Multiple vendors (including a remote monitoring and management provider) launching endpoint detection and response (EDR) offerings.

Sometimes the announcements represent a merging of the cloud/agent and hardware/VAR worlds. For example, Cisco expanded the list of partners that can sell its contact center offering to include agents, as well as more of its collaboration resellers.

The unified-communications-as-a-service (UCaaS) sector remains a hotly contested market. A cable company teamed up with one of the big dogs to resell its UCaaS offering, and Zoom unveiled no shortage of platform updates.

Scroll through the 15 images above to see the most recently announced tech products and service offerings partners can sell.

If you missed the previous installment, check out the October new services roundup.

Want to contact the author directly about this story? Have ideas for a follow-up article? Email James Anderson or connect with him on LinkedIn.



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About the Author(s)

James Anderson

Senior News Editor, Channel Futures

James Anderson is a news editor for Channel Futures. He interned with Informa while working toward his degree in journalism from Arizona State University, then joined the company after graduating. He writes about SD-WAN, telecom and cablecos, technology services distributors and carriers. He has served as a moderator for multiple panels at Channel Partners events.

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