Mu Dynamics Aims to Plug Service Testing Gap

Dave Kresse believes the process that service providers use to test IP services is essentially broken. Kresse, chief executive officer of Mu Dynamics, said his customers feel pressure to get new services deployed rapidly and find it difficult to keep up with testing requirements. Current approaches aren’t scaling to meet demand, he noted. So what's the solution?

“A lot of people are doing a lot of scripting to get this testing done,” Kresse said. “It takes too long [and] it is too expensive in terms of labor costs.”

Naturally, Mu Dynamics thinks it has a better approach. Kresse said his company’s Mu Test Suite offers an alternative approach to IP service testing, playing a role similar to Mercury Interactive (now part of HP) and IBM Rational in application software testing. Mu performs functional, interoperability, security and resilience testing within a single platform.

Kowsik Guruswamy, Mu’s co-founder and chief technology officer, said the technology tests the logic of the service in its entirety, as opposed to focusing solely on the components that make up a service.

So, where does this fit in the MSP space? Mu Test Suite is geared toward larger organizations such as telcos and cloud services providers, as opposed to smaller MSP shops. Small businesses may opt to partner for services such as hosted VoiP, so the product would mostly apply to master MSPs, telcos that offer MSP services and cloud vendors.

Contributing blogger John Moore covers Master MSPs, Web hosts and emerging opportunities. Follow MSPmentor via RSS; Facebook;; and Twitter. And sign up for our Enewsletter; Webcasts and Resource Center.

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