Agents

Highlights

Contact center

Windstream Enterprise Unveils OfficeSuite UC Contact Center Enhancements

The enhancements help businesses better serve their customers.

Promoted, promotion

AT&T Partner Solutions Taps New Partner Exchange, Wholesale VPs

Their predecessor recently moved to EarthLink.

Three jigsaw pieces

As Telecom Channel Undergoes Consolidation, Partners Ponder the Future

Master agent consolidation was "inevitable," according to one partner. Here's where we go from...

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Judge and Gavel

Judge: Charter Must Pay Windstream $19 Million for ‘Egregious,’ Deceptive Mailer

The judge said Charter “intentionally and wrongfully” interfered with Windstream’s customer contracts and good will.

Business handshake

Ujet, Peerless Network Enter Master Agent Agreements with PlanetOne, Intelisys

Ujet’s channel partner program supports strategic business partnerships, master agents and integrators.

Channel Chief Nameplate

AT&T, Telarus, MicroCorp Vet to Lead RSI’s Channel

The MSSP entered the channel in early 2019.

Merge road sign

Agents Voice Concerns, Hopes for Master Agent Consolidation

Subagents weigh in on how mergers and acquisitions could impact them long-term.

Cloud on mobile devices

AT&T Adds Mobile Cloud PBX to RingCentral-Powered Collaboration Solution

The carrier has been partnering with RingCentral around unified communication for several years.

Telarus Vet Ends Short ‘Retirement,’ Will Lead PPT Solutions’ Channel Sales Strategy

PPT Solutions provides customer experience and contact center consulting services.

Advantage

TBI Adds Rival Intelisys Alum, Tech Data, 8×8 Vets

The new leadership members are already making improvements at TBI.

View of globe from space

8×8 Joins Microsoft as Westcon Partner to Spur International Growth

The partnership starts in the United Kingdom and Ireland this month.

Unleash

Granite Unleashes Microsoft Teams Integration, Merged Voice Services

Merged Voice helps partners pursue larger enterprise prospects, the company said.

Convergence

Convergence in the Channel: Is It Happening, and What Does This Mean for MSPs?

Is IT-telecom channel convergence already happening? Do the two speak the same language? We explore the different sides.

Computer network connection modern city future technology

SASE Takes: Service Providers Mull SD-WAN Complexity as Comcast, Versa Enhance AI Capabilities

The next generation of our SD-WAN roundup is here to stay.

Edge computing

T-Mobile 5G Network to Augment Lumen’s Edge Computing Platform

This collaboration builds on T-Mobile and Lumen’s history of delivering customer solutions together.

Pink slip, layoff, termination

T-Mobile Acquisition Fallout: Shentel Wireless Job Cuts Create ‘Disruption and Uncertainty’

T-Mobile is acquiring the Shentel assets for nearly $2 billion in cash.

Advice and Support

AireSpring Partners Get Additional Support from Axis, Star2Star, TPx Vets

AireSpring is expanding and hiring to meet more demand for its managed services.

Twenty, 20

The CF List: 20 Top UCaaS Providers You Should Know

Zoom’s meteoric rise prompted other venders to improve their offerings.

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Galleries

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10 Ways to Keep Customers Safe with Threat Protection by Year’s End

April 9, 2021

Industry Perspectives

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Why Every MSP Should Consider TCO When Selecting a BCDR Solution

April 9, 2021

6 Ways to Ready Your Customers for 5G Security Challenges

April 5, 2021

Endpoint Security Is Huge in the Merging New World of Work

April 2, 2021

Webinars

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Top 3 Intel Security Technologies To Help Against Advanced Cybercrime Attacks

April 15, 2021

What to Look For: 2021 Threat Report

April 22, 2021

Health Care and SD-WAN: A Seller’s Guide

April 27, 2021

White Papers

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Top Tips: How Resellers Can Leverage Rackspace to Enhance Customer’s Cyber Security Protection with Microsoft 365 Security

March 30, 2021

Top Tips: Optimize Your Microsoft 365 Investment with Rackspace Technology

March 30, 2021

The Smart Approach to Cloud Workload Placement Decisions

March 19, 2021

Upcoming Events

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Channel Partners Conference & Expo

November 1, 2021 - November 4, 2021

MSP Summit

November 1, 2021 - November 2, 2021

Channel Evolution Europe

November 30, 2021 - December 1, 2021

Twitter

"Who could ask for more?? These guys bring an awesome energy and always highlight the need-to-know of the channel..… twitter.com/i/web/status/1…

April 10, 2021

Anti-Asian racism, and racism and discrimination of all forms, have zero place in our society. #StopAsianHate and t… twitter.com/i/web/status/1…

April 9, 2021

MSSP @inc_renaissance promotes Trish Kapos to channel chief. #cybersecurity dlvr.it/RxLQ6g https://t.co/oWCdHeRqIW

April 9, 2021

.@GetSpectrum ordered to pay @Windstream more than $19 million for deceptive mailer. #lawsuit… twitter.com/i/web/status/1…

April 9, 2021

.@Percona says channel can help with #opensource solutions and #databases for everything from aspirational to must-… twitter.com/i/web/status/1…

April 9, 2021

Our latest #Cybersecurity Roundup features @HuntressLabs on @Microsoft Exchange exploitation, @ptsecurity,… twitter.com/i/web/status/1…

April 9, 2021

.@SemperisTech unveils first branded partner program. #cybersecurity dlvr.it/RxH4Bq https://t.co/TVjG8xhGNv

April 8, 2021

.@PerchSecurity announces its 2021 MSP Threat Report, calling on MSPs to build a mature cybersecurity practice.… twitter.com/i/web/status/1…

April 8, 2021