Agents

Highlights

Contact center

Nextiva Contact Center Opens Up New Opportunities for Partners

The new solution just eliminated the hassle of multiple vendors for UCaaS and CCaaS.

Managed Security

Telesystem Adds to Managed Security Portfolio with VoxNet Acquisition

VoxNet was attractive because few of its customers use legacy voice products.

Fiber Optics

Apollo Might Buy Lumen Consumer Assets in $5 Billion Deal

Lumen's president and CEO said his company is actively looking to sell non-core assets.

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CwCJ Feature Size

Coffee with Craig and James Episode No. 101: Five9, 8×8, Jenne

We talk diversity and inclusion; plus, Jenne’s unique distribution model.

SaaS provider

TPx: Partners Can Expect Continued Focus on Partner, Customer Experience

TPx ranks No. 12 on the 2021 MSP 501 list.

Latin America

Lumen Selling Latin America Business for $2.7 Billion

The transaction provides additional capital for Lumen to accelerate investments in key growth areas.

Distribution

Distribution Roundup: Ingram, Pax8, Telarus M&A Highlight Q2

Whether you make money through resale or commissions, this is for you.

Businessman and businesswoman handshaking at diverse group meeting or negotiations, close up view of female and male hands shaking as concept of making financial deal and new project partnership

3 Things that Make a Good Partnership Work

Successful partnerships evolve and share mutual respect, ROI concerns.

Alliance of Channel Women Networking CP Expo 2019

Alliance of Channel Women Seeks Nominations for 2021 LEAD Awards

Winners will be announced at ACWConnect LIVE! at the Channel Partners Conference and Expo.

telecom

CenturyLink Loses Battle to Ease Rules on Landline Service Repairs

CenturyLink said customers have chosen wireless and broadband services.

Fiber Optics

Lumen Expands Fiber Network in Europe

Lumen is strengthening its service in France, Switzerland and Spain.

Cloud Contact Center

Broadvoice Acquires CCaaS Provider GoContact

GoContact is Broadvoice’s largest acquisition to date.

healthcare

Sponsor Content

Network Upgrade Helps Healthcare Organization Pivot to Covid-19 Testing

Network buildout helps healthcare institution during pandemic—and beyond.

IT people in data center

Upstack Acquires Data Center, Colocation Advisory Firm DataCenterAndColocation.com

The acquisition provides new opportunities for Upstack’s vendor partners.

CwCJ Feature Size

Coffee with Craig and James Episode No. 100 Celebration!: Fuze, Insight Enterprises

Fuze’s Chris Jones. Insight’s Joyce Mullen. Celebrity cameos. It’s a 100th episode for the ages.

Enhance

Zoom Enhances Platform with Zoom Apps, Zoom Events

Zoom Events is an all-in-one platform for creating virtual events.

Nuspire Goes Global with New SOC

Sixth BCM One Acquisition Helps Expand International Support

BCM One has acquired four companies since the start of the pandemic.

Customer Experience CX

Evolve CX Strategy Without Compromising Security

Biometrics to prevent fraud help ensure seamless digital customer experience and keep company competitive.

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Galleries

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2021 NextGen 101 Winners, Day 2, #50 – #1

July 27, 2021

Industry Perspectives

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Fighting the Ransomware Crisis with Better Data

July 23, 2021

Network Upgrade Helps Healthcare Organization Pivot to Covid-19 Testing

July 22, 2021

As the Use of IoT Grows, So Must Connectivity Considerations

July 19, 2021

Webinars

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Elevating Managed IT Services with Workforce Analytics

July 27, 2021

The Time Is Now to Build Your Cloud Business for Long-Term Success

July 28, 2021

The Secret to Driving New Business and Improving Margins Is XDR

July 29, 2021

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White Papers

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Top 3 Intel Security Technologies to Help Against Advanced Cybercrime Attacks

July 22, 2021

Networking Trends in Ethernet and RDMA: What They Mean for MSPs and their Customers

July 22, 2021

Top Security Trends Impacting Technology Security Providers in 2021

July 22, 2021

Upcoming Events

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Channel Partners Conference & Expo

November 1, 2021 - November 4, 2021

MSP Summit

November 1, 2021 - November 2, 2021

Channel Evolution Europe

November 30, 2021 - December 1, 2021

Twitter

Two more great channel conversations on #CoffeeWithCraigAndJames. @JenneInc @Five9 @8x8 #DEI dlvr.it/S4Wd2W https://t.co/6eOdwfJIKN

July 27, 2021

It’s Day 2 in the big reveal of the 2021 #nextgen101 winners. See who came in at positions #50 through #1.… twitter.com/i/web/status/1…

July 27, 2021

.@TPxComm's @donjoos talks changes, priorities in first year as president and CEO. #UCaaS dlvr.it/S4VyxT https://t.co/Hr4tBzX2eZ

July 27, 2021

.@Cloudflare blasts @awscloud for egress #bandwidth pricing. dlvr.it/S4TcX1 https://t.co/JwPaJEJDMD

July 27, 2021

.@lumentechco selling off Latin America business for $2.7 billion. #UCaaS dlvr.it/S4TV6V https://t.co/2A6ik5YZWj

July 26, 2021

.@Deloitte acquires TransientX and Sentek Global. #cybersecurity dlvr.it/S4TV3T https://t.co/VqC6l2DYBc

July 26, 2021

See the latest from @pax8, @telarus, @intelisyscorp, @nuviasgroup and more. dlvr.it/S4T8tf https://t.co/M4jrhl23CL

July 26, 2021

.@AllianceOfCW taking noms for exceptional female tech leaders with the 2021 LEAD Awards. #CPExpo… twitter.com/i/web/status/1…

July 26, 2021