January 7, 2021
FusionWorks is a cloud-based business communication service that combines hosted voice and unified communications. Now powered by the newest Webex technologies, the offering aims to work in diverse business environments. And it includes built-in security.
Changing Business Communication Needs
Fusion Connect’s Jeff Blackey
“The changing business landscape requires greater enablement of remote workers for collaborating across locations and making video usage a priority, as in-person meetings are currently not an option,” said Jeff Blackey, Fusion Connect’s senior vice president of product. “Combining our … FusionWorks voice service with the latest Cisco Webex software creates a premier UCaaS platform for our customers.”
Businesses can hold secure virtual meetings with up to 1,000 attendees. They can also screen and file share, whiteboard, record and transcribe, instant message, and make calls from one phone number.
Also, FusionWorks with Webex integrates with third-party applications like Outlook, Salesforce, Microsoft 365, Dropbox, Box and others.
An internal team backs FusionWorks with Webex with onboarding and ongoing management.
We recently compiled a list of 20 top UCaaS providers offering products and services via channel partners.
Tony Lopresti is Webex director of product management.
“Building on our mutual vision to delight the small-to-medium business customer, Cisco is thrilled to join with Fusion Connect to deliver FusionWorks with Cisco Webex,” said Lopresti.
Fusion’s users will experience a modern, all-in-one collaboration tool that delivers simple, flexible communications, he said. This makes their businesses more productive and more secure, with any device from anywhere.
Last fall, Michael Miller, a former EarthLink consultant and NetFortris vet, joined the Fusion Connect management team as chief information officer. This rounded out the company’s senior management team. Previously, the company hired Brian Crotty as its CEO, Mario DeRiggi as chief revenue officer and John Dobbins as chief operating officer.
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