The new service gives businesses expanded access to cloud-based phone capabilities.

Craig Galbraith, Editorial Director

May 12, 2020

2 Min Read
Cloud Collaboration

Partners can sell a new service from Cisco and AT&T. The telco giant and IT behemoth on Tuesday unveiled Webex Calling with AT&T, which gives businesses expanded access to cloud-based phone capabilities.

The companies say the service can help businesses “transform their voice communications” during and after the COVID-19 pandemic.

Rich Shaw is the VP of voice and collaboration for AT&T Business. He notes how business continuity and remote workforce challenges have confronted many businesses head-on in the past two months.

Here’s our most recent list of new products and services being offered by agents, VARs, MSPs and other channel partners.


AT&T’s Rich Shaw

“Until now, many [businesses] haven’t needed the expertise or capabilities to keep critical operations moving in this situation,” said Shaw. “During a time when ‘the office’ is more disparate than ever, Webex Calling with AT&T gives businesses an affordable, flexible tool for staying connected to customers, partners and employees during uncertain times.”
Webex Calling with AT&T is built on the Webex Calling platform. It offers even more ways to connect because it includes access to Webex Teams for business calls, meetings and collaboration.

Customers get free on-network calls and unlimited U.S. domestic toll calling with the service. AT&T says it also enables call routing with access to PSTNs via SIP trunks. That gives businesses a “simple way to integrate data and voice capabilities.”

Webex Calling with AT&T supports businesses with as few as 25 seats.

It has been a busy couple of weeks for AT&T on the new product front. Just days ago, the carrier teamed with Five9 on a new cloud contact service, though partners can’t sell it just yet. AT&T Cloud Contact Center combines contact center functions with AT&T’s global network and portfolio of voice and collaboration tools.

Read more about:


About the Author(s)

Craig Galbraith

Editorial Director, Channel Futures

Craig Galbraith is the editorial director for Channel Futures, joining the team in 2008. Before that, he spent more than 11 years as an anchor, reporter and managing editor in television newsrooms in North Dakota and Washington state. Craig is a proud Husky, having graduated from the University of Washington. He makes his home in the Phoenix area.

Free Newsletters for the Channel
Register for Your Free Newsletter Now

You May Also Like