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The UCaaS solution is designed to address the unique needs of a law office, including offering enhanced mobility, audio and Web collaboration, unified messaging, voice response, call recording and reporting services with multiple options to capture billable hours.
May 29, 2013
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Alteva said on Tuesday that it has launched a new unified communications-as-a-service (UCaaS) solution that is created specifically to serve the legal community.
The UCaaS solution is designed to address the unique needs of a law office, the cloud-based UC provider said, including offering enhanced mobility, audio and Web collaboration, unified messaging, voice response, call recording and reporting services with multiple options to capture billable hours.
We know law firms want to maximize their productivity and billable hours, and weve enabled their communications to do just that,” said Mike Timar, VP of product management at Alteva. With Altevas UCaaS solution, attorneys can seamlessly communicate with anyone, anywhere, with detailed tracking.”
Key features of Altevas UCaaS solution for law firms include HD voice hosted PBX; unified communications; hosted exchange (an email and shared calendar solution); Alteva Anywhere (for mobility); legal collaboration (the company’s audio and Web conferencing application for law firms); Alteva Archive (call recording and message-archiving capabilities) and auto attendant (a virtual receptionist for the office around the clock.
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Editorial Director, Channel Futures
Craig Galbraith is the editorial director for Channel Futures and Channel Partners, joining the team in 2008. Before that, he spent more than 11 years as an anchor, reporter and managing editor in television newsrooms in North Dakota and Washington state. Craig is a proud Husky, having graduated from the University of Washington. He makes his home in the Phoenix area.
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